-
Customer Service in Fraud-Hybrid Pay range
6 days ago
Citigroup Inc San Antonio, United States**RESUMES MUST BE ATTACHED+ **Customer Service in Fraud** **-Train onsite,** **after completing onsite** **training you may have the option to work from home by participating in our Home Office Program** **.****This position requires you to complete training onsite at 100 Citiban ...
-
Customer Service in Fraud-Hybrid Pay range
5 days ago
Citigroup Inc San Antonio, United StatesPerform investigation of potential fraud activity on existing credit card accounts. Respond to inbound client inquiries and assist with specific service-related requests and concerns. Provide solutions to client issues through the usage of all availa Customer Service, Fraud, Cust ...
-
Physical Therapist
1 week ago
MGA Homecare San Antonio, TX, United StatesCompany Description · *** Current Texas Physical Therapy License is required. · Our Physical Therapists (PTs) are committed to the pediatric population, our home health services provide a platform of growth and opportunity for you and your client. Our clinicians serve a wide rang ...
-
Systems Engineer
3 weeks ago
Leidos San Antonio, United States Full timeDescription · Leidos is seeking a highly qualified candidate for the Systems Engineer to work in our San Antonio, TX office. This is an exciting opportunity to use your experience helping the Integrated Defensive Cyber Systems mission. The ideal candidate will have experience ...
-
Knowledge Manager
1 week ago
Leidos San Antonio, United States Full timeDescription · Leidos is seeking a highly qualified candidate for the Knowledge Manager role to work in our San Antonio, TX office. This is an exciting opportunity to use your experience helping the Integrated Defensive Cyber Systems mission. The ideal candidate will have exper ...
-
Learning Management System
4 days ago
Leidos San Antonio, United States Full timeDescription · Are you ready for a rewarding career opportunity? · Unleash your potential at Leidos, where we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer's success. We empower our teams, contribute to our c ...
-
Systems Engineer
4 weeks ago
Leidos San Antonio, United StatesDescription · At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to ...
-
Chief Software Engineer
6 days ago
Leidos San Antonio, United States Full timeDescription · Leidos is a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national security, engineering, and the health industries. · Leidos serves the USAF AFLCMC/HNCD Organization in the advancement of next generation capab ...
-
Communications Specialist 2
3 weeks ago
MassGenics San Antonio, United States ContractInnova Solutions is immediately hiring for a Communication Specialist II. · Duration: 12 months · Position Type: Contract · Location: San Antonio, TX · As a Communication Specialist II, you will: · Plan, execute, and measure internal communications efforts in support of mission a ...
-
Local Requirements Manager
1 week ago
Govcio LLC San Antonio, United StatesOverview: · GovCIO is currently hiring for a Local Requirements Manager to provide expertise in support of the BluSCI network. · This position will be located in San Antonio, TX and will be an onsite only position. · Responsibilities: · Requirement Manager will be responsible for ...
-
Financial Services Project Mgr
2 weeks ago
MassGenics San Antonio, United States ContractInnova Solutions is immediately hiring a Patch Analyst. · Position type: Full-time- Contract · Duration: 12+ Months · Location: San Antonio, TX- Hybrid · As a Patch Analyst, you will: · This position is responsible for the distribution of patches to company owned assets, to inclu ...
-
Security Officer- Non Commissioned
4 weeks ago
GuardTexas San Antonio, United States Full and Part time· Security Officer- Non Commissioned (FLEX)- $14.00-$15.00 per hour · The Security Officer / Security Guard safeguards property by patrolling the premises and monitoring for theft, violence, safety issues, and/or disturbances through observation and reporting. The primary respon ...
-
now hiring caregivers-training available
4 weeks ago
Always Best Care San Antonio, United States Full time, Part timeAlways Best Care - Texas Hill Country · Caregivers Needed – $500 Sign-On Bonus · Always Best Care is seeking compassionate caregivers for Boerne and the surrounding areas in the Texas Hill Country (Boerne, Kerrville, Fredericksburg, Bandera, Comfort and other areas). · From basic ...
-
Senior Systems Administrator
5 days ago
00100 LEIDOS, INC. San Antonio, United States Full timeAre you seeking a new and challenging position supporting a complex Program for the Warfighter? Well, look no further This is an exciting time to contribute to a mission-critical program with lasting impactful results. Provide support for implementation, troubleshooting and maint ...
-
Patch Analyst
3 weeks ago
Innova Solutions San Antonio, United StatesInnova Solutions is immediately hiring a Patch Analyst. · Position type: Full-time- Contract · Duration: 12+ Months · Location: San Antonio, TX- Hybrid · As a Patch Analyst, you will: · This position is responsible for the distribution of patches to company owned assets, to inclu ...
-
Cook
2 weeks ago
Allen Tharp San Antonio, United States Full timeJob Description · Individuals will be responsible for the preparation of all entrees listed on the daily menu including, meats, soups, sauces, gravies, vegetables, starches, short order items, sandwich, grilled items, all other tasks will be explained during interview or while in ...
-
Junior Project Designer
6 days ago
Pfluger Architects San Antonio, United StatesWe are adding a Talented Junior Project Designer to join our design team in the Pearl District in San Antonio. · Junior Project Designer · Listen, interpret and translate our clients' visions for educational architecture · Conceptualize, prepare, present, develop, and document ...
-
maintenance technician
1 week ago
SSC San Antonio, United States Full timeSSC We are hiring immediately for a full time MAINTENANCE TECHNICIAN position. · Location : 1 University Way, San Antonio, TX 78224 Note: online applications accepted only. · Schedule : Full time schedule. Monday - Friday, 11:00 am - 7:00 pm. More details upon interview. · Re ...
-
Business Intelligence Developer
2 days ago
Microsoft San Antonio, United States Full timeOverview · We are seeking a Business Intelligence Developer to build data and reporting solutions for the people who are powering the cloud. · Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. Within CO+I the Infrastructure Planning and Acquisition ( ...
-
Defensive Cyber DevSecOps Engineer
4 weeks ago
Leidos San Antonio, United StatesLeidos is a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national security, engineering, and the health industries. · Leidos serves the USAF AFLCMC/HNCD Organization in the advancement of next generation capabilities for USA ...
Customer Service in Fraud-Hybrid Pay range - San Antonio, United States - Citigroup Inc
Description
**RESUMES MUST BE ATTACHED
+ **Customer Service in Fraud** **-Train onsite,** **after completing onsite** **training you may have the option to work from home by participating in our Home Office Program** **.**
**This position requires you to complete training onsite at 100 Citibank Drive, San Antonio, TX After training, you** **may** **have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions and technology that is required.**
**We Offer:**
+ Competitive rates start at $20/hr
+ Day 1 Health Benefits
+ Flexible Work Strategies
+ Collaborative team environment
+ 401(k) match
+ Tuition Reimbursement
+ Onsite Daycare
+ Onsite Fitness Center and more
The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our clients account and identity.
**Responsibilities:**
+ Perform investigation of potential fraud activity on existing credit card accounts.
+ Respond to inbound client inquiries and assist with specific service-related requests and concerns
+ Provide solutions to client issues through the usage of all available resources under limited supervision
+ Complete assigned tasks in an accurate and timely manner
+ Consistently achieve individual and team performance targets
+ Contact card members to verify charges and recent activity to identify any potential fraud
+ Ensure a positive customer experience while
+ Determine specific verification procedures to be used in processing customers information
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by adhering to Policy, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency.
**Qualifications:**
+ Minimum 1 year of customer service experience
+ Ability to process both inbound and outbound client calls
+ High attention to detail with the ability to interpret data and organize information
+ Consistently demonstrates clear and concise written and verbal communication
+ Demonstrated ability to remain unbiased in a diverse working environment
**Education:**
+ High School diploma or equivalent
**About Us:**
We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than halfway. **_Please check out our video that features our employees and what they love about Citi:_**
We are excited that you are interested in joining Citi where our team members enjoy a fun, dynamic culture, casual work environment, career growth & development along with our best-in-class benefits package that includes medical, dental, vision (starting day 1), paid vacation, tuition reimbursement, 401(K) savings and more
We are seeking energetic, self-motivated candidates that have a desire to succeed and grow within our company. Our employees enjoy working in an energetic fast-paced environment, have excellent communication, are digitally savvy, and are keen problem solvers with a unique ability to think on their feet, these individuals are self-starters who are comfortable taking the initiative.
The work that we do here goes way beyond the walls of our facility. We are the face and voice of Citi and we enable Citi to deliver on the high level of service and integrity so critical to helping clients turn their ambition into achievement.
We are a crucial part of how the world views Citia responsibility we take seriously. We have a close knit and supportive culture, and consider it a privilege to work with the extraordinary people on our team, in our workplace, and across our organization. We hope you feel the same way, and consider joining us to jumpstart your career and catalyze progress for our clients and for Citi.
Pay Range $20 to 21/hr
#CustomerSupport
**Job Family Group:**
Operations - Services
**Job Family:**
Fraud Operations
**Time Type:**
Full time
**Primary Location:**
San Antonio Texas United States
**Primary Location Full Time Salary Range:**
$41, $53,600.00
In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.
**Anticipated Posting Close Date:**
Jun 24, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi )** .
View the "EEO is the Law ) " poster. View the EEO is the Law Supplement ) .
View the EEO Policy Statement ) .
View the Pay Transparency Posting )
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Customer Service in Fraud-Hybrid Pay range professionals in San Antonio
-
Ingrid Glueck-Maldonado
Chief Financial Officer