Customer Whisperer: B2B - Edison, OH, United States - Emerald Enterprises

James Miller

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James Miller

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Freelance
Description

Full-time | Permanent | Immediate Start | Berlin
We are applying to you as a collegial, fair, and family-friendly employer.

Our company builds and maintains a software for real estate clients, who can quickly and securely manage their documents through our platform.


Your responsibilities will include:


  • Testing new features in the software and revising our internal documentation & testing the software (10%)
  • Participation in internal projects (e.g. collecting specific customer feedback, creating reports) (5%)

What you should bring:


  • Enjoyment of daily customer contact, a strong service orientation, and excellent communication skills in both German and English, both written and verbal
  • Quick comprehension, high willingness to learn, and structured, proactive action
  • Completed vocational training / degree or comparable professional experience (also open to beginners and career changers)
  • Proficient in using Office programs, especially Microsoft Excel
  • No fear of IT and software topics, and a passion for working with new technologies (we will train you well, we promise)
  • Enjoy working in a team we support each other in all matters and exchange ideas frequently

What we offer you:


  • Become part of our international (17 nationalities), diverse (49% female), and familyfriendly team, which works with a lot of passion on the smartest software solution for the real estate industry
  • Flat hierarchies, short and open communication channels, fast decisionmaking processes, and a lot of personal decision

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