Public Safety Dispatcher I - Leonardtown, United States - St Mary's County

St Mary's County Leonardtown, United States

1 week ago

Description

Salary : $45,614.40 Annually

Location : Leonardtown, MD

Job Type: Full-Time

Job Number:

Department: Emergency Services

Opening Date: 12/11/2023

Closing Date: Continuous

Job Summary

ELIGIBLE FOR $1,500 SIGN-ON BONUS

Entry level position. Receives emergency 911 calls and dispatches appropriate agencies; receives and dispatches emergency and routine calls for the St. Mary's County Sheriff's Office; answers administrative phone lines and dispatches the appropriate agencies; logs all calls in a Computer Aided Dispatch computer system; interacts on a daily basis with several allied agencies; performs other duties as assigned.
Essential Functions

1. Answers 911 emergency phone calls utilizing in-depth questioning and call taking procedures;
2. Answers administrative phone lines and dispatches appropriate agencies;
3. Receives and dispatches calls for the St. Mary's County Sheriff's Office;
4. Evaluates requests and sends appropriate response by dispatching fire and emergency medical services/EMS or law enforcement in accordance with established protocols;
5. Knowledge of local geographic area, with the ability to communicate direction through mapping and mapping programs;
6. Records and logs all information pertaining to all calls (emergency and routine) into the Computer Aided Dispatch (CAD) System;
7. Provides information about calls to various responding agencies;
8. Utilizes METERS/NCIC law enforcement network;
9. Obtains and maintains certifications in: Emergency Telecommunicator Course (ETC), Emergency Police Dispatch (EPD), Emergency Fire Dispatch (EFD), Emergency Medical Dispatch (EMD), National Crime Information Center (NCIC), FEMA ICS 100, 200, 700, 800, and Cardio-Pulmonary Resuscitation (CPR).
10. Performs other duties as assigned.
Required Knowledge, Skills, and Abilities

1. Ability to gain thorough knowledge of St. Mary's County Government policies and procedures;
2. Ability to answer phones in a calm manner, distinguish between telephone lines, and evaluate and prioritize emergency calls;
3. Ability to effectively represent St. Mary's County Government to the public;
4. Knowledge of the appropriate agencies to forward emergency or routine information;
5. Ability to multi-task and work effectively under stressful conditions;
6. Ability to keep accurate and thorough records;
7. Ability to dispatch emergency agencies as appropriate;
8. Ability to operate relevant computer and radio systems;
9. Ability to maintain a high degree of attentiveness, alertness, and responsiveness to duty;
10.Ability to maintain self-control in tense situations and work effectively under stress;
11. Ability to take direction from the Public Safety Dispatch Supervisor, Chief of Communications, Training Coordinator and the Director of Emergency Services.
Education and Experience

1. High school diploma or equivalent;
2. Must be eighteen (18) years of age;
3. Three years or more of related experience;
4. Or equivalent technical training, education, and/or experience.

Additional Requirements:

1. Must pass Public Safety Dispatcher pre-employment (CritiCall) examinations with a passing score validated by Criticall process;
2. Must be able to pass a typing test with a score validated by Criticall process;
3. Successfully pass a hearing and vision exam;
4. Negative drug screen;
5. Successfully pass extensive background investigation with favorable results;
6. Successfully pass a psychological fitness examination with favorable results.

NOTE: Please be advised from the time of posting this process has multiple phases which can
take up to a year to be offered a position.

Physical and Environmental Conditions:

Work requires no unusual demand for physical effort. Must be able to work 12 hour rotating shift schedule including weekends and holidays. May be subject to recall to duty as needed or in case of an emergency.
Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices or meeting rooms, e.g., use of safe work place
practices with office equipment, and/or avoidance of trips and falls.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plan, flexible spending accounts, life insurance, long-term disability, identity theft protection, sick-leave transfer, holidays, vacation, and sick leave.

Regular Part-time employees who work an average of 20 or more hours per week over the course of a year, receive benefits on a pro-rated basis.

To learn more details, visit our benefits page at the following link:

01

Are you currently 18 years old or older?

02

Do you have a High School diploma or GED?

03

Do you have three years or more of related experience?

04

Are you able to work a 12 hour rotating shift schedule including weekends and holidays?

05

Are you able to be subject to recall to duty in case of emergency?

06

Have you applied for a position with the Emergency Services department within the last three years? If yes, please list the position/s.

Required Question

Public Safety Dispatcher I

2 weeks ago

St Mary's County Leonardtown, United States

Salary : $45,614.40 AnnuallyLocation : Leonardtown, MDJob Type: Full-TimeJob Number: Department: Emergency ServicesOpening Date: 12/11/2023Closing Date: ContinuousJob SummaryELIGIBLE FOR $1,500 SIGN-ON BONUSEntry level position. Receives emergency 911 calls and dispatches appropr ...
Public Safety Dispatcher II

1 week ago

St Mary's County Leonardtown, United States

Salary : $52, $59,030.40 Annually · Location : Leonardtown, MD · Job Type: Full-Time · Job Number: · Department: Emergency Services · Opening Date: 03/30/2023 · Closing Date: Continuous · Job Summary · ELIGIBLE FOR $1,500 SIGN-ON BONUS · Receives emergency 911 calls and d ...
HVAC Service Technician

5 days ago

Boothe Heating, Air, Plumbing and Drains Hollywood, MD, United States Full time

Overview: Boothe's is currently seeking HVAC Service Technicians to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Service Technicians are responsible to diagnose all aspects of the ...
Refrigeration & HVAC Service Technician

2 weeks ago

Boothe Heating, Air, Plumbing and Drains Hollywood, MD, United States

Boothe's is currently seeking HVAC Service Technicians to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Service Technicians are responsible to diagnose all aspects of the HVAC syste ...
HVAC Lead Installer

5 days ago

Boothe Heating, Air, Plumbing and Drains Hollywood, MD, United States Full time

Overview: Boothe's is currently seeking HVAC Installers to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Installers serve the customers by educating them on the available product o ...
HVAC Installer-Lead

5 days ago

Boothe Heating, Air, Plumbing and Drains Hollywood, MD, United States Full time

Boothe's is currently seeking HVAC Installers to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Installers serve the customers by educating them on the available product options, rem ...
Refrigeration & HVAC Service Technician

5 days ago

Boothe Heating, Air, Plumbing and Drains Hollywood, MD, United States Full time

Boothe's is currently seeking HVAC Service Technicians to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Service Technicians are responsible to diagnose all aspects of the HVAC syste ...
HVAC Service Technician

2 weeks ago

Boothe Heating, Air, Plumbing and Drains Hollywood, MD, United States

Overview: · Boothe's is currently seeking HVAC Service Technicians to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Service Technicians are responsible to diagnose all aspects of t ...
HVAC Service Technician

3 weeks ago

Boothe Heating, Air, Plumbing and Drains Hollywood, MD, United States

Overview: · Boothe's is currently seeking HVAC Service Technicians to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Service Technicians are responsible to diagnose all aspects of th ...
Truck Driver CDL Class A Regional

1 week ago

Ryder System Zacata, United States

Position Description · Immediate opening for a SOLO Class A CDL Truck Driver and we want the right Trucker to join us in Montross, VA · Call Irma or Text "Montross" to · https://RyderCareers.Video/CDL-Hiring · You might be wondering what your paycheck will look like. · $1751 or ...
Hospice Rapid Response Registered Nurse

4 days ago

Resource 1 Homecare Staffing, LLC. Waldorf, United States

We are seeking a talented Hospice Rapid Response Registered Nurse (RN)for *36 hours per week (3-12s).* · *Position Summary:* · * Our Hospice Rapid Response RNs provide care to our patients in all settings, including skilled and crisis nursing visits, admissions, death visits, con ...
HVAC Service Technician

2 weeks ago

Southern Pride Service White Plains, United States

Join Our Team as an HVAC Technician at Southern Pride Service, Inc. · Are you a talented HVAC Technician looking for an exciting opportunity to satisfy customers' needs? At Southern Pride Service, Inc., we're experiencing rapid growth, and we need exceptional individuals like you ...
Shift Supervisor

8 hours ago

Chenega Corporation Dahlgren, United States

Overview · The Shift Supervisor supports the MDA Security and Emergency Management Directorate (DSS) in managing Security Operations Services at MDA facilities located throughout the United States. · Responsibilities · * Manages and supervises hourly staff to ensure access con ...
Control Room Operator

4 days ago

PIC Group Brandywine, United States

Title: Control Room Operator · Associated Titles: Unit Operator · Power Control Room Operator · Remote Operations Center - Control Room Operator · Sr. Control Room Operator, Production Operator · Position Type: Contract · Location: Brandywine, Maryland, USA · Reports to: J ...
Customer Advisor

1 week ago

CARMAX Brandywine, United States Full time

7257 - Brandywine Matapeake Business Drive, Brandywine, Maryland, 20613 · CarMax, the way your career should be · **General Summary:** · Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional) ...
cdl a

1 week ago

Southern States Warsaw, United States

General Summary · Prepares and spreads custom applications of agronomy products on customers' fields, including dry and/or liquid fertilizer, crop protectants, lime and other treatment products. Performs general maintenance and repair work to keep equipment in good operating cond ...
Hospice Registered Nurse- Day Shift Weekends

4 days ago

Resource 1 Homecare Staffing, LLC. Waldorf, MD, United States Full time

*\*\*$10K Sign On Bonus\*\** · We are seeking a talented Hospice Rapid Response Registered Nurse (RN)for *36 hours per week (3-12s).* · *Position Summary:* · * Our Hospice Rapid Response RNs provide care to our patients in all settings, including skilled and crisis nursing visits ...
Full-Time Family Peer Recovery Specialist

1 day ago

Affiliated Sante Group La Plata, United States Full time

Job Description · Job DescriptionDO YOU HAVE PEER RECOVERY EXPERIENCE? · PLEASE JOIN OUR TEAM OF PROFESSIONAL AND DEDICATED STAFF · EXCELLENT OPPORTUNITY · COMPETITIVE PAY STARTING AT $17.75 to 24.50 per hour depending on certification and experience · NOT REMOTE (in office) · W ...
Plumbing Service Technician

2 weeks ago

Professional Plumbing Solutions Inc. King George, United States

Job Description · Job DescriptionProfessional Plumbing Solutions Inc. isyour go-to team for all things plumbing. Whether you're facing a major plumbing emergency, a minor drainage hiccup or dreaming of a bathroom remodel, we've got you covered. Our comprehensive range of services ...
Dump Truck Drivers

1 week ago

Chaney Enterprises Waldorf, United States

Job Location Waldorf Scalehouse - Waldorf, MD Education Level None - Deliver sand and gravel products in a dump truck to a job site in a safe and timely manner while providing excellent customer service and adhering to company policies on delivery procedures. · Inspect delivery ...