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    R&D Technical Services Manager - Provo, United States - Innovative Labs

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    Job Description

    Job DescriptionSalary: 0.00 DOE

    Innovative Labs (IL) is a leading developer, formulator, and provider of single serve and multi-dose ingestible health and wellness products for leading brands and direct sales companies. Founded in 2006 by Travis Parry, IL provides highly differentiated formulating, blending, filling, distribution, and other critical services for small-format nutritional supplements, food items, household products and other consumer packaged goods. The company is SQF Food Safety Code Level III Certified and operates highly efficient, state-of-the-art manufacturing facilities with a workforce of over 500 people.

    IL was founded in 2006, and is now the largest independent supplier of custom single serve flexible packaging west of the Mississippi. With significant investments in packaging and pasteurization equipment, IL has the capacity to fill hundreds of thousands of pouches a day and the flexibility to meet the demands of large and small production runs. IL provides its health, wellness and nutritional customers with a differentiated advantage of world-class turnkey solutions and full-service, front-end product development. Having achieved the highest and most prestigious regulatory certifications, IL also offers speed-to-market service unmatched in the industry. IL's customers range from Fortune 100 food and beverage companies to high growth emerging brands, all of whom have access to the Company's best-in-class service and capabilities.

    IL is a state-of-the-art, $100M+, private-equity backed manufacturing company headquartered in Springville, UT with offices in St. George, Lindon and Springville. With over 500+ employees and more than 25% year-over-year growth, IL is uniquely poised and funded for a remarkable trajectory of success.

    Job Summary

    The Technical Services Manager is responsible for various assignments within the R&D Department at Innovative Labs. Primarily this position will tend to the transition of formulas from the developmental stage to the production stage. The manager will support the batching of new and existing products by answering questions and addressing any difficulties during production runs. This position will also serve as a subject matter expert for both customers and formulators concerning questions of food science and production processes. This position will support the R&D Department while using tools and utilizing software to create formulas, evaluate materials, and ensure our customers' standards are being met.

    Additionally, the Technical Services Manager will lead a technical services team that will provide support to the product development process.

    Job Duties

    • Support development and commercialization of new product launches and line extensions
    • Support pilot production
    • Provide technical support for internal and external customers
    • Assist with the day-to-day activities of the R&D lab, including formulation development and measurements of key product parameters
    • Develop and optimize existing food and nutritional supplements
    • Manage individual tasks and work under limited supervision
    • Keep detailed notes on projects and samples
    • Follow written and verbal instructions from supervisor, other departments, and customers
    • Communicate progress to departments within the company
    • Maintain Good Laboratory Practices (GLP), laboratory procedures and equipment
    • Use of basic lab equipment (brix meter, viscometer, pH meter, water activity meter, density meter, and stability chamber)
    • Use critical thinking to determine and offer solutions for a wide range of product problems
    • Improve current products and processes by enhancing formulations
    • Create samples for customers
    • Source and evaluate new ingredients by working with suppliers/sales representatives to request material samples, pricing and documentation
    • Use Genesis or other R&D software to generate nutritional and supplement labels
    • Manage team under direct control, conduct employee reviews and perform corrective action when needed
    • Other duties as assigned

    Required Skills

    • Math skills, ability to use formulas to create conversions
    • Time management, using time effectively to prioritize and ensure all projects are given adequate attention and are completed in a timely fashion
    • Strong written and verbal communication skills
    • Record keeping, maintain a lab notebook and other formula files
    • Technical skills, strong computer skills (proficient in MS Excel and Word)
    • Prioritization/organization, ability to work on multiple projects at a time
    • Must be hands-on, creative, resourceful, and results-oriented
    • Highly motivated and independent performer who can work with minimal supervision
    • General understanding of FDA labeling laws and other registration requirements
    • Ability to develop a professional working relationship with all personnel
    • Follow Good Laboratory Practices
    • Follow current Good Manufacturing Practices and other safety requirements

    Experience and Education

    • Master's degree in Food Science/Engineering/Chemistry, or related scientific discipline.
    • Experience in analytical techniques, including HPLC, GC, MS, IR, ICP, or other related techniques.

    Benefits

    • Competitive base salary
    • 10 days of PTO and 10 paid holidays each year
    • Medical, Dental & Vision Plans offered
    • Life Insurance (Basic, Voluntary & AD&D) offered
    • Training & Development opportunities provided


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