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    Customer Experience Specialist - Dallas, United States - Azerion Group

    Azerion Group
    Azerion Group Dallas, United States

    2 weeks ago

    Default job background
    Description

    **Customer Experience Specialist (Dutch)**

    Gaming Barcelona, Barcelona Minimum Experience **Mid-level** Sulake is an Azerion company. A European, tech-based, media- and entertainment firm. Currently, we run several successful casual games portals and Apps such as Governor of Poker, Plinga, , , , Operate now, Animal Hospital, Hotel Hideaway, Habbo and Rocabee. We operate on the international market and we are expanding rapidly.

    We are looking for a Dutch native speaker to expand our Customer Experience Team in Spain and to provide support to our Dutch speaker community of users among games platforms such us GoP3, Plinga, Rocabee, Spil and/or Habbo.

    Our games are played by millions of players each month. This great community has questions, feedback, bugs, and complaints. You'll be responsible for answering customers questions and complaints about our multiplayer poker games. You'll assist our players in a friendly and polite manner and still keep the conversation light and pleasant. You will be performing localization and other communication tasks.

    Key Competencies:

    Dutch native speaker

    Advanced verbal and written skills in Dutch language.

    Excellent communication skills (including grammar, spelling, syntax, typing, etc.)

    Candidates experienced in Localizations and Translations will be prioritized.

    Fluent English and in another languages is a plus.

    Exceptional analytical and problem-solving abilities

    Ability to work independently on multiple projects

    Direct experience with community-based Internet products is a definite plus

    Customer Service experience

    Confident and outgoing personality

    Team player

    Computer and Internet literate

    Sulake believes in diversity and equal opportunity for all workers, regardless 5 Diversity Dimensions (Gender, Accessibility, LGTBIQ, Generations, and Culture) we recruit across diverse groups and consider all applicants and employees on an equal basis.

    What we offer:

    Opportunity to work with a wide range of interesting tasks.

    Talented and awesome colleagues.

    Relaxed and non-corporate atmosphere.

    Ticket Restaurant

    Private health insurance

    Working remotely options

    Cultural and wellness benefits

    Salary between 20k and 22k gross/year

    Versatile position in an international environment

    Location Barcelona, Barcelona Minimum Experience Mid-level



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