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    Field Service Technician - Chicago, United States - SDI Presence LLC

    SDI Presence LLC
    SDI Presence LLC Chicago, United States

    3 weeks ago

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    Description

    Company SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance clients towards a secure digital enterprise. With a 25-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid multicloud infrastructure solutions to optimize clients' technology environments. SDI is NMSDC-certified, with a portfolio of clients that includes major airports, utilities, commercial real estate portfolios, and government agencies. SDI is backed by Abry Partners, a sector-focused private equity firm with $5B under management and over 30 years of experience in the technology market.

    Summary
    The Field Service Technician is responsible for the installation, service, and maintenance of computer-based integrated electronic security systems including access control, video, camera, intrusion detection, intercom, and other alarm systems. Responsibilities:

    • To repair, operate, install, test, and troubleshoot integrated and complex electronics systems
    • Maintain electronic security systems for access control, CCTV, and Intrusion Detection
    • Collects, maintains, and updates asset data for client operations
    • Follows company policies and procedures
    • Creates documentation for project activity audit trail
    • Troubleshoots minor problems
    • Assists in research for solutions to minor problems
    • Pursues continuous learning and shares knowledge with others
    Requirements:
    • Knowledge of the principles of electricity and electronics
    • Basic knowledge of technical (electronic) theory
    • Basic Understanding of Video Management Systems
    • Electronic System Installation; troubleshooting skills for access control, intrusion, and video systems
    • Familiar with installing low voltage cabling and conduit for access control, intrusion, and video systems
    • Basic knowledge of networking hardware


    Additional Qualifications:
    • Driver's license in good standing and ability to pass a written driving test for airport driving
    • Operating various lift types, such as scissor and boom, is a plus
    • Required to work on call and extra hours at O'Hare and Midway Airports
    • Demonstrate good analytical capability and current technical knowledge
    • Ability to interpret and work from blueprints, drawings, wiring diagrams, and technical documentation
    • Good Interpersonal and organizational skills
    • Familiarity with Microsoft Office Applications
    • Ability to interact with others in a team environment
    • Open-minded and willing to learn, with a positive attitude
    • Ability to work independently or as part of a team
    • Must pass approval procedure for IDFPR PERC, airport badge, and Custom and Border Protection airport access

    Other Duties
    Please note this job description may not cover all the activities, duties, or responsibilities required for this role. Responsibilities may change at any time without notice.

    Equal Opportunity Employer Statement
    SDI Presence is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on various protected characteristics as outlined by laws. Hiring decisions are made based on qualifications, merit, and business needs.



    Staffing Firms
    SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay any fees related to unsolicited resumes or CVs unless required in a written contract with the recruitment agency or party requesting payment.

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