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    Customer Account Analyst - Seattle, United States - Nestle

    Nestle
    Nestle Seattle, United States

    3 weeks ago

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    Description
    Foods people love. Brands people trust. And a career that nourishes your future like no other.
    If you're driven by the passion to do something meaningful that changes lives, Nestle is the place for you. Nestle USA is one of seven operating companies that make up Nestle's presence in the United States.

    We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

    We're determined to challenge the status quo and be better tomorrow than we are today.

    As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day.

    Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond.

    Because our focus is not only on nourishing our customers, but also about enriching you.
    This position is not eligible for Visa Sponsorship.
    The Customer Account Analyst will form part of the Nestle Coffee Partners Customer Management team supporting Costco Canada.

    This role owns the internal communication and building of data analytics to support the team's needs while being responsible for the collaboration and analytical sales work to deliver on our key NCP annual business goals.

    This position is accountable for capturing specific sales data on our business (what) with supportive insights (why) in the tracking of our business, coming with recommendations to the Customer Team with the data and fact-based information to support recommendations.

    This includes such areas as total BU forecasting, business planning, financial analysis and builds to track our business reporting.
    The Customer Account Analyst is a hybrid role based out of our Seattle HQ. 100% Remote is not an option for this position.

    Responsibilities:
    Daily/Weekly Reporting-Pulls reports and provide analytics and insights to distribute to key stakeholders.

    Ad Hoc reporting/analysis as needed to assist with preparation for key internal (e.g. In Market Planning, Quarterly Business Reviews, Account Financial Reviews, etc.) & external meetings (e.g. Joint Business Planning, Monthly Business Reviews, etc.).

    Manage all inputs to Osprey for Costco Canada (East and West) for Department 13 and 33:

    Volume forecast inputs tracking updates of POS.
    Regular monitoring of forecast in Osprey vs. shipments with clear understanding of building blocks to flag any gaps with both internal team and customer team.
    Manages trade inputs along with volume forecast in Osprey.
    Works with pricing team and CAMs to identify and correct LNUC violations

    Customer Forecast Review (CFR)

    Prep & Presentation:
    Work with CAMs, Analytics Manager and Director in build out of data and insights.
    Lead the deduction clearing process with internal partners (Finance/Customer Facing Supply Chain/Deduction team) for both Costco US and Canada. Manage deductions and UADs and keep trade promotions current within Osprey (Costco Canada) to enable timely investment decisions.
    Support CAM with Customer Plans - Maintain sales plan and offline planners to meet customer objectives while operating within company guidelines
    Project Management - as needed (MBS, Costco International, and Coffee Council quarterly meetings).
    Manage multiple competing priorities under demanding time constraints with a focus on driving results.
    Strong collaboration with entire cross-functional team to deliver business results.
    Collaborate with the director and CAMs on the teams planning process around identifying strategic opportunities, analyzing, and aligning with the team's business plans (In market planning, account financial reviews, and team meetings)

    Requirements:
    2+ years working with Sales forecast/ Trade funds management (TPM) systems preferred
    2+ years of experience working with data preferred.
    Advanced knowledge of PowerPoint, Microsoft Office Excel and proficiency in report building from raw data.
    Ability to convert database downloads to user friendly front end to support decision making.
    Strong time management skills and interpersonal skills
    Experience working with cross functional teams (finance group would be ideal)
    Experience working in analyst roles in traditional CPG companies preferred.
    High school Diploma required; College BA/BS preferred.
    Ability to analyze multiple levels of data from many resources to make productive recommendations
    Able to mine data sources to create compelling category strategies
    Experience in influencing decisions utilizing data driven insights.
    Ability to communicate clearly and concisely, both orally and in writing
    Able to handle and manage confidential information when working internal and externally
    Comfortable in a "consultation" role interfacing with the customer (procurement and merchandising)
    The approximate pay range for this position is $80,000 to $100,000.

    Please note that the pay range provided is a good faith estimate for the position at the time of posting.

    Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

    Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.

    Incentives and/or benefit packages may vary depending on the position. Learn more at.

    Requisition ID:290411

    It is our business imperative to remain a very inclusive workplace.

    To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle.

    The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.

    In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.

    Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.

    The Nestle Companies are an equal employment opportunity and affirmative action employer* seeking diversity in qualified applicants for employment.

    All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law.

    Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience.

    Contact us at or please dial 711 and provide this number to the operator:

    *Note: Nespresso is not a federal contractor and does not maintain affirmative action programs
    Review our applicant privacy notice before applying at

    #J-18808-Ljbffr
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