systems administrator - Fort Meade, United States - Base2 Solutions

Base2 Solutions Fort Meade, United States

3 weeks ago

Description

The Systems Administrator provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems.

Responsibilities:
Provide support for implementation, troubleshooting and maintenance of IT systems

Manage the daily activities of configuration and operation of IT systems.

Provide assistance to users in accessing and using IT systems.

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provide support for the escalation and communication of status to agency management and internal customers.

Optimize system operations and resource utilization, and perform system capacity analysis and planning.

Provide in-depth experience in trouble-shooting IT systems.

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

Provide support for the dispatch system and hardware problems and remains involved in the resolution process.

Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Requirements:
Ten years experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity is required.

Bachelors degree in Computer Science or related discipline from an accredited college or university is required.

Five years of additional software engineering experience may be substituted for a bachelors degree.

Pay & Benefit Highlights
Compensation

Above market fixed salary or hourly pay.

Up to $10,000 bonus for each referral.

Additional bonuses for exceptional performance, assisting with business development and company growth.

Health

100% paid premiums for health insurance. Choose from over 80 gold-level medical plans from Aetna, CareFirst, Kaiser and UnitedHealthcare. Choose from PPO, EPO, POS, HMO, and HSA-compatible.

HSA and FSA options.

100% paid premiums for dental insurance.

100% paid premiums for vision insurance.

Income Protection

100% paid premiums for short-term disability.

100% paid premiums for long-term disability.

100% paid premiums for accidental death & dismemberment.

100% paid premiums for life insurance with a $200,000 max benefit.

Retirement

8% company contribution to 401k with immediate vesting.

401k pre-tax and Roth options.

Leave

Up to 20 days of flexible paid time off (PTO).

11 days of paid floating holidays.

Work-Life Balance

Flexible work schedules including flex time and compressed work period.

Remote work including partial or fully remote (contract and project-dependent).

View our detailed Pay & Benefits
Equal Opportunity Employer
Base-2 Solutions is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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