System Administrator - Fort Meade, United States - Adaptic LLC

Adaptic LLC Fort Meade, United States

1 week ago

Description

Shift Type

Job Title

System Administrator (SA) Skill Level 2

Location

Fort Meade, MD - Ft. George G. Meade, MD 20755 US (Primary)

Category

System Administrator (SA)

Salary Grade

Date Needed By

Job Type

Full-time

Travel

Job Description

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

This position requires a current TS/SCI security clearance with polygraph.

# of Hires Needed

25

Exemption Type

Hiring Manager

Job Requirements

The Level 2 System Administrator (SA) shall possess the following capabilities:

Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Provide in-depth experience in trouble-shooting IT systems
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Qualifications:

Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor's degree.

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