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Trussville

    Front Desk Receptionist- Part time - Trussville, United States - Complete Health

    Complete Health
    Complete Health Trussville, United States

    4 weeks ago

    Default job background
    Part time
    Description
    Job Description

    Job Summary:

    Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

    Job Duties:
    • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
    • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
    • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
    • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
    • Ensures availability of treatment information by filing and retrieving patient records.
    • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
    • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
    • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
    • Helps patients in distress by responding to emergencies.
    • Protects patients' rights by maintaining confidentiality of personal and financial information.
    • Maintains operations by following policies and procedures; reporting needed changes.
    • Contributes to team effort by accomplishing related results as needed.
    Requirements

    MINIMUM REQUIREMENTS:
    • Experience as a front desk medical receptionist preferred
    • Skillful and knowledgeable in all aspects relating to the front office of a busy medical clinic.
    • Must be a caring and compassionate person able to put patients at ease using excellent communication skills.
    • Computer proficiency is required and software such as EMR (Athena and Epic), Word, Excel, and other programs are strongly preferred.
    • Must be able to read and write legibly.
    • Must be able to follow written and verbal instructions.
    • The ability to travel to nearby clinics as needed
    Skills and Qualifications:

    Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus
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