Warehouse Staff I - Corona, United States - Corodata

Description

$17 - $19 / hrly

Reporting to the Warehouse Manager, the Warehouse Staff I is responsible for the day to day warehouse activities, such as pulling and receiving stock inventory by using a hand-held scanner to provide record storage services to new and existing customers.

This is an entry level warehouse position where it is important to have the ability to use the scanner to track boxes within the required productivity metrics per hour), and conduct necessary audits (O&E Audit Report).

This position is also responsible for reporting and escalating any related issues about the job to the supervisor in charge.

Typically obtains daily site work role assignments from the Warehouse Manager; however has a dotted line to the Operations Manager, Warehouse Lead and Transportation Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:


Warehouse Duties:

• Pull and stock customer's boxes or items utilizing a scanner for tracking:
• Pulling for next day deliveries and same day rushes
• Pulling for onsite client access
• Pulling permouts
• Pulling destroys
• Pull destroys, palletize and scan to pre destroy placard.
• Prepping shred orders utilizing the bin tipper.
• Receiving incoming boxes from customers and restock utilizing a scanner.
• Restock incoming boxes (from driver) from the staging area to the rack.
• Process work orders utilizing O'Neil computer system (picking and receiving boxes for the staging area), including rush deliveries.
• Perform mandated daily safety and maintenance checks on shredding equipment, inclusive of electric pallet jacks, bins and consoles.
• Supports office staff to process required paperwork.
• May assist driver as a helper for a large offsite job.

Customer Relations:

• Maintain excellent customer service with the customers, transportation and operation teams to establish solid relationships.
• Must be punctual at all times. If an emergency arises, inform the supervisor and warehouse manager immediately, so that appropriate coverage can be arranged.
• Handle customer complaints in a timely manner and escalate any pertinent matters to the Operations Manager in a timely manner.
• Must work cooperatively with members of the crew.
• Ability to work effectively in a team environment as a positive team player.
• Must be courteous, helpful, and professional to all existing and potential customers.
• Must follow all confidentiality rules regarding any products or services.
• Must follow all security rules for the company.
• Promote Corodata's Mission and Vision Statements.

Training:

• Participates in ongoing training and may assist with training of new employees through crossfunctional collaboration.
• Promote Corodata's Mission and Vision Statements.
• Continuously promotes compliance with company policies and procedures.

Safety:

• Performs work with quality, efficiency and safety at all times.
• Must abide by all safety rules; to include proper safety gear (back braces, safety glasses, safety shoes, hard hats, masks and/or gloves, etc. as required by the customer or by law), drive forklifts safely (seatbelt, slow speeds, ensuring trucks are chalked and using proper plates, etc.).
• Report any unsafe dangerous requests from customers to senior management.

Other Duties:

• Adhere to meal and rest periods per Company policy.
• Sign timesheets daily signifying your start, meal periods and end time daily, and other documentation is completed accurately and turned in by the time requirement.
• Other duties to meet business needs and requirements as assigned.
• Works with confidential data, which, if disclosed, might have significant internal or external effect.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


COMPETENCIES:

1.

CUSTOMER SERVICE** - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

2.

ORGANIZATION
SKILLS - Organization skills with ability to juggle multiple assignments and tasks, including attention to details, and the ability to prioritize in a changing environment.

3.

INTERPERSONAL SKILLS - Strong interpersonal (verbal and written) communication skills, positive attitude, flexibility, and an eagerness to learn new things.

4.
LANGUAGE SKILLS - Ability to read and interpret documents written in English such as manuals, procedures, and work instructions. Ability to effectively communicate well with customers and coworkers.

5.

MATHEMATICAL SKILLS - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

7.
COMMUNICATION SKILLS - Ability to effectively communicate with potentially stressful and/or emotional situations.

8. **OT