Microsoft 365 Administrator - Madison, United States - Ascendium Education Group, Inc.

Description

This position is based at our state-of-the-art headquarters in Madison, Wisconsin. You'll have a hybrid schedule, working both in the office and remotely.


Responsibilities:

On a day-to-day basis, you may do the following.

• Oversee our suite of Microsoft 365 tools, including SharePoint, Teams, OneDrive, and Exchange.
• Manage various administration portals within our Microsoft 365 ecosystem.
• Manage user accounts, permissions, and data access within the cloudbased Microsoft 365 platform in collaboration with team members.
• Provide expert technical support for Microsoft 365 services, ensuring optimal performance and reliability.
• Enhance technology solutions and contribute to business success in collaboration with team members.
• Monitor the Microsoft 365 environment by reviewing system dashboards, service health reports, and notifications.
• Stay informed about upcoming feature releases and changes to user experience.
• Implement and manage configurations for new features, ensuring seamless end user adoption.
• Communicate feature updates to users and support staff.
• Help users learn about and adopt new Microsoft 365 solutions.
• Create and/or direct users to Microsoft 365 informational videos, blogs, and documentation.
• Explore ways to scale Microsoft's offerings based on business requirements.
• Resolve operational and security issues.
• Provide toptier escalation support as required.
• Participate in business operations solution projects that could be solved by leveraging Microsoft 365 tools.
• Help with information security and compliance initiatives.
• Document architecture, procedures, and processes.

Qualifications

Education and Professional Experience

• Knowledge equivalent to a degree in information systems or a related field.
• Microsoft 365 certifications are a plus.

Technical Knowledge and Experience

• Proficient in user management, data security, and governance administration portals, such as Microsoft Azure and Purview.
• Experience automating administrative tasks and diagnosing issues through PowerShell scripts and audit queries.
• Proficient in creating userfriendly training materials, including instructional guides, blog posts, and video tutorials.

General Skills

• Ability to provide a high level of customer service.
• Ability to perform job functions with mínimal direction and supervision.
• Proven ability to reliably and successfully manage and complete small to medium projects.
• Excellent oral and written communication skills with the ability to adapt styles to match both a technical and nontechnical audience.
• Effective interpersonal skills exemplified by initiative, courtesy, diplomacy, positive attitude, professionalism, and appropriate business ethics.

Other Information
Ascendium offers an outstanding benefits package designed to provide employees and their families with a high degree of security.

These benefits include, but are not limited to:

• Comprehensive medical, dental, and vision insurance.
• Generous time off, including up to eight weeks of paid parental leave.
• Student loan repayment assistance and tuition reimbursement up to $5,250 annually.
• Flexible schedule.

Ascendium provides equal employment opportunity to all individuals regardless of their race, color, religion, sex, age, national origin, creed, disability, veteran status, or any other characteristic protected by state or federal law.

H-1B sponsorship (initiation or transfer) is not available for this position.

Ascendium requires criminal, employment, and education background investigations before hiring.


Pay:
$75, $90,736.82 per year


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 7 years

Schedule:

• Monday to Friday

Ability to Relocate:

• Madison, WI 53718: Relocate before starting work (required)

Work Location:
Hybrid remote in Madison, WI 53718