- Bachelor's degree or foreign equivalent required in Electrical, Telecom, or Information Technology Engineering
- Min. 7 years of experience with Operational Technologies within the Communications Sector.
- Knowledgeable in key areas of Communications provider operations, including customer relationship management (CRM), customer care operations, Service Operations, ERP and supply chain.
- Has at least 3 years' experience designing, implementing, or managing platforms for CSP providers using MS Dynamics, Salesforce, ServiceNow, Oracle/SAP for above process areas.
- Should be able to comprehend and design industry standard information models like TM Forum SID.
- Has at least 5 years' experience in managing IT programs and projects.
- Should be able to develop business process and system use cases.
- Should be able to create the As-Is and To-Be Process and Use Case documents.
- Should be able to guide, mentor and review the end-to-end solution.
- The candidate must be a team player and is also expected to help the project team with any functional issues that may arise during the course of the project.
- Excellent analytical skills and communication skills.
- All candidates must be willing and able to travel up to 100%, depending on client requirements.
- U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
- Live within 2 hours' drive time or be willing to relocate to one of the following Infosys hub offices - Atlanta, GA; Boston, MA; Chicago, IL; Dallas, TX; Houston, TX; Bridgewater, NJ; New York City, NY; San Francisco, CA; Seattle, WA
- Has at least 3 years' experience managing operations or analyzing and implementing process optimizations across an areas of customer relationship management (CRM), customer care operations, Service Operations, ERP and supply chain.
- At least 3 years of experience in implementing and enhancing industry standard products for CSP operations.
- Experience and desire to work in a consulting environment that requires regular travel
- Should have excellent soft-skills and leadership skills to lead assessment workshops, and work with Enterprise architects to design roadmaps for next 5 years.
- Experience of at least 1 or 2 full-cycle implementations for a CSP with hands on Functional and deployment experience
- Experience in a CSP in North America across Mobility or Wireline networks will be preferred
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
-
Principal CyberSecurity Consultant
2 days ago
Henderson Scott Santa Clara, United StatesPrincipal CyberSecurity Consultant · Salary Expectations: Up to $200k base plus 20% bonus · Benefits: Stocks, Healthcare, 401k · Location: Remote across the US · I'm currently working with a High Growth, Series C CyberSecurity start up with an utterly unique CyberSecurity prod ...
-
Principal Professional Services Consultant
2 weeks ago
Druva, Inc Santa Clara, United StatesCONSULTANT · Druva, Inc seeks a Principal Professional Services Consultant in Santa Clara, CA. Plan, organize, & manage all phases of the project life cycle. Salary Range: $152, $228,000.00 per year. Telecom-muing (remote work) is permitted. Apply at / Ref #49371 ...
-
Principal Professional Services Consultant
2 weeks ago
Druva, Inc Santa Clara, CA, United StatesCONSULTANT · Druva, Inc seeks a Principal Professional Services Consultant in Santa Clara, CA. Plan, organize, & manage all phases of the project life cycle. Salary Range: $152, $228,000.00 per year. Telecom-muing (remote work) is permitted. Apply at / Ref #49371 ...
-
Principal Consultant, Incident Response
2 weeks ago
Palo Alto Networks Santa Clara, United States Full timeCompany Description · Our Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and more secure than the one before. We are a ...
-
Principal Professional Services Consultant
1 week ago
Druva, Inc Santa Clara, United StatesCONSULTANT · Druva, Inc seeks a Principal Professional Services Consultant in Santa Clara, CA. Plan, organize, & manage all phases of the project life cycle. Salary Range: $152, $228, per year. Telecom-muing (remote work) is permitted. Apply at / Ref #49371 ...
-
Infosys San Jose, CA, United StatesJob Description Principal - Oracle SCM Planning, Infosys Consulting · Responsibilities: · Our Supply Chain team works as a trusted advisor to CSO's, CFOs, COOs, CIOs, and key executives. We advise, implement and deliver as-a-service solutions, helping our clients develop strate ...
-
Sr/Principal/Managing RAR Consultant
1 week ago
Bramasol Inc. Santa Clara, United StatesJob opportunity Sr/Principal/Managing RAR Consultant · Position Overview:Bramasol is seeking Revenue Recognition Functional consultants for its SAP United States Practice. This position requires business knowledge, direct interaction with clients, hands on system configuration ...
-
Principal Consultant, DFIR, Reactive Services
3 weeks ago
Palo Alto Networks, Inc. Santa Clara, CA, United StatesOur Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and more secure than the one before. We are a company built on the ...
-
Palo Alto Networks Inc. Santa Clara, United StatesCompany Description · Our Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and more secure than the one before. We are a co ...
-
Palo Alto Networks Santa Clara, United StatesJob Description · Job DescriptionCompany Description · Our Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and more secure ...
-
Palo Alto Networks, Inc. Santa Clara, CA, United StatesOur Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and more secure than the one before. We are a company built on the ...
-
Program Director parisi House On The Hill
2 weeks ago
Momentum for Health San Jose, United States** Work Schedule Monday through Friday 8:00am to 5:00pm. This job requires CADC II, CADC III, or LADAC certification with at least 5 years' experience with substance abuse treatment and prevention programs.** · **Pay range is from $95,000 to $110,000 per year depending on the rel ...
-
New Graduate Nurse
2 weeks ago
Fresenius Medical Care San Jose, United StatesPURPOSE AND SCOPE: · Functions as part of the hemodialysis health care team as a Registered Nurse Applicant, under the direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS policies, procedures, a ...
-
Environmental Principal Consultant
6 days ago
Exponent, Inc. Menlo Park, United StatesAbout Exponent · Exponent is the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients' most profoundly unique, unprecedented, and urgent challenges. · We are committed to engaging multidisciplinary teams of science, ...
-
Senior Principal Consultant
4 weeks ago
Collaborative Solutions Pleasanton, United StatesThe Workday HCM Integrations Senior Principal Consultant Global AMS (Global Application Managed Services) is a well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday AMS Principal Consultant ...
-
Environmental Principal Consultant
6 days ago
Exponent Menlo Park, United StatesAbout Exponent: · Exponent is the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients most profoundly unique, unprecedented, and urgent challenges. · We are committed to engaging multidisciplinary teams of science ...
-
IT Consultant Principal, Storage
3 weeks ago
Kaiser Permanente Pleasanton, CA, United StatesThe Storage Principal position must understand components of storage and how those components make up a storage asset. · They will support the department with their hands-on experience with assigning NAS and cloud storage, reporting on all aspects of storage (utilization, invent ...
-
IT Consultant Principal, Storage
3 weeks ago
Kaiser Permanente Pleasanton, United States: Technical Summary · The Storage Principal position must understand components of storage and how those components make up a storage asset. · They will support the department with their hands-on experience with assigning NAS and cloud storage, reporting on all aspects of stora ...
-
Senior Principal Consultant
2 weeks ago
Collaborative Solutions Pleasanton, United StatesThe Workday HCM Integrations Senior Principal · Consultant - Global AMS (Global Application Managed Services) is a well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday AMS Principal Consu ...
-
IT Consultant Principal, Storage
3 weeks ago
Kaiser Permanente Pleasanton, CA, United StatesTechnical Summary · The Storage Principal position must understand components of storage and how those components make up a storage asset. · They will support the department with their hands-on experience with assigning NAS and cloud storage, reporting on all aspects of storage ...
Principal Consultant - San Jose, CA, United States - Infosys
Description
Job Description Infosys Consulting's Communications Practice is seeking a Principal Level Management Consultant with experience across one or more domain areas in the Communications industry, including customer relationship management (CRM), customer care operations, Service Operations, ERP and Supply chain. At Infosys, we pioneered and perfected the global delivery model, introducing to our customers the ability to move technology work to different locations where talent is readily available, and quality is both impeccable and cost competitive. Over the years we have applied this model to a full range of services - both technical and business. Our IT services such as application integration, testing, maintenance, and infrastructure management ensure your operations are fully optimized. Our business process outsourcing and management services, such as customer service delivery, human resource outsourcing and procurement handling, drive down process costs while greatly enhancing their efficiencies. Most importantly, as part of our strategic sourcing approach, these services free up resources that can then be deployed to drive transformation and innovation initiatives.As a Principal Consultant, you will provide best-fit solutions for one or more projects across our communications service provider clients; provide technology/product fitment consultation; assist in defining scope and sizing of work; anchor Proof of Concept developments and support opportunity identification and pursuit processes and evangelize Infosys brand. You will collaborate with some of the best talent in the industry to create and implement innovative high-quality solutions, lead and participate in sales and pursuits focused on our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications:
Infosys Consulting is a global management consulting firm helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. #J-18808-Ljbffr
