Dispatcher (m/f/d) - Lake Oswego, United States - FusionTech
Description
These are your responsibilities:
- Scheduling and managing the field service technicians
- Organizing spare parts availability
- Providing technical customer support and operating a service hotline
- General order management, including handling open service actions such as invoice verification and processing, addressing customer complaints, and creating cost estimates
You bring with you:
- Training as a construction and agricultural machinery mechatronics technician, automotive mechanic, or a similar technical vocational training, or alternatively, further training as a automotive service advisor
- Several years of experience in dispatch/service advising preferred
- Ideally, experience in the construction or agricultural machinery industry
- Basic knowledge of commercial processes
- Proficiency in PC applications
- Strong customer orientation and communication skills
- Flexibility, selfmotivation, and teamwork abilities
We offer you:
- Secure job with a permanent contract
- Fair and competitive compensation according to the collective agreement for wholesale and foreign trade, plus Christmas and vacation bonuses
- Good worklife balance with 30 days of vacation and flexible working hours
- Modern work environment, collegial atmosphere, and room for personal development
- Company pension plan
One Passion. Many Opportunities.
The company:
The Liebherr-Baumaschinen Vertriebs- und Service GmbH is responsible for the nationwide sales and service of earthmoving and material handling machinery, as well as tower cranes
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