-
Operating Technician
3 weeks ago
Crimson Enterprises Pelham, United StatesAre you looking for an exciting and diverse job that makes a difference - and a secure employment with long-term prospects? Then you've come to the right place. Use your strengths and experience to contribute to the protection of the vital resource of water. · We are currently se ...
-
Technician II, IT Operations
2 weeks ago
Protective Life Corporation Birmingham, United StatesThis position is part of a team responsible for providing 7x24x365 support in diagnosing operational issues with applications, operating systems and hardware, leveraging industry standard tools and techniques to identify solutions to technology related issues in Protective Life C ...
-
Technician II, IT Operations
1 week ago
Protective Birmingham, United StatesThe work we do has an impact on millions of lives, and you can be a part of it. · We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. ...
-
Technician II, IT Operations
2 weeks ago
Protective Birmingham, United StatesThis position is part of a team responsible for providing 7x24x365 support in diagnosing operational issues with applications, operating systems and hardware, leveraging industry standard tools and techniques to identify solutions to technology related issues in Protective Life C ...
-
Operating Room Technician I
1 week ago
Children's of Alabama Birmingham, United StatesJob Summary The Operating Room Technician is responsible for management of the Sterile Field during the surgical procedure and accompanying duties Education High School graduate or equivalent required. Graduate of an approved Operating Room Technician Program or one year of Opera ...
-
Operating Room Technician II
1 week ago
Children's of Alabama Birmingham, United StatesJob Summary The Operating Room Technician II is responsible for management of the Sterile Field during the surgical procedure and accompanying duties Education High School graduate or equivalent. Graduate of an approved Operating Room Technician Program Experience 2 years Operati ...
-
Field Operations Moveout Technician
1 week ago
Spartan Value Investors, LLC Birmingham, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Dental insurance · Health insurance · Paid time off · Parental leave · Vision insurance · Atlas Rental Property is one of the fastest growing property management companies in the Southeast. We currently manage a ...
-
Cardiovascular Operating Room Technician
3 weeks ago
Epic Travel Staffing Birmingham, United States TravelEpic Travel Staffing is hiring a Travel - CVOR - CST 1st Scrub · Shift: Days / 6:30p-3:30p, 8x5, 40 hours per week, with call · Length: 13 weeks · Requirements: · 1 Year' Experience · CVOR experience · BCLS · Must be able to scrub a cabg, scrub a thoracotomy, vats, mitral valve r ...
-
Diesel Technician/Mechanic
2 weeks ago
Penske Truck Leasing Birmingham, United States Full timeWhat's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will ...
-
Diesel Mechanic/Technician I
4 days ago
Penske Truck Leasing Birmingham, United States Full timeWhat's the Job? · Ready to move your career forward? As an experienced Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our cust ...
-
Diesel Mechanic/Technician I
2 weeks ago
Penske Truck Leasing Birmingham, United States Full timeWhat's the Job? · Ready to move your career forward? As an experienced Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our cust ...
-
Diesel Mechanic/Technician I
2 weeks ago
Penske Truck Leasing Birmingham, United States Full timeWhat's the Job? · Ready to move your career forward? As an experienced Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our cust ...
-
Diesel Technician/Mechanic II
2 weeks ago
Penske Truck Leasing Birmingham, United States Full timeWhat's the Job? · Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep th ...
-
Diesel Mechanic/Technician I
4 days ago
Penske Truck Leasing Birmingham, United States Full timeWhat's the Job? · Ready to move your career forward? As an experienced Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our cust ...
-
Diesel Mechanic/Technician I
1 week ago
Penske Truck Leasing Birmingham, United States Full timeWhat's the Job? · Ready to move your career forward? As an experienced Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our cust ...
-
Diesel Technician/Mechanic II
1 week ago
Penske Truck Leasing Birmingham, United States Full timeWhat's the Job? · Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep th ...
-
Diesel Technician/Mechanic III
2 weeks ago
Penske Truck Leasing Birmingham, United States Full timeWhat's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will ...
-
Fire Alarm Technician
2 weeks ago
International Fire Protection Inc. Birmingham, United States**PROVIDING RIGHT SOLUTIONS FOR ALL FIRE PROTECTION NEEDS SINCE 1990.** · International Fire Protection (IFP) is an Alabama-based values driven fire suppression company. We have charted our history and legacy on our purpose of building meaningful relationships while making the wo ...
-
Technician Lll
1 week ago
ChemTreat Birmingham, United StatesChemTreat is immediately hiring a Water Treatment Technician · ChemTreat is a leading science and technology innovator committed to helping our customers solve complex challenges and improving quality of life around the world. We design large-scale industrial water treatment prog ...
-
Customer Service Coordinator
2 weeks ago
Penske Truck Leasing Birmingham, United States Full timePosition Summary: · A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. · This position will report to our Birmingham, Alabama location. · Address ...
Technician II, IT Operations - Birmingham, United States - Protective Life Corporation
Description
The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties.
Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
This position is part of a team responsible for providing 7x24x365 support in diagnosing operational issues with applications, operating systems and hardware, leveraging industry standard tools and techniques to identify solutions to technology related issues in Protective Life Corporation's Data Center Operations.
Ensures mainframe and distributed system availability and production scheduling. Monitors mainframe and AS400 operations using TSO, OMEGAMON, TMON, and mainframe consoles.
Monitors servers and applications utilizing WebNM, SCOM and available resources. Monitors network infrastructure using SolarWinds and available resources. Monitors facility environmental systems using EnviroNet and available resources. Monitors business critical APIs utilizing the available monitoring resources. Monitors internal and external web sites utilizing available monitoring resources.
IT Operations Support
Executes manual cycles and jobs using IBM z/OS mainframe and AS400 to ensure timely service level agreements (SLA) in support of corporate business operations.
Provides Control-M support to application development and other IT operations teams, as required (i.e., manipulating errored jobs, holding and releasing jobs for delayed cycles, etc.) Accomplish daily turnover and status reports, as required.
Identify, report, coordinate and document system abnormalities. Responsible for augmenting Technical Support Center telephone support, as needed.Customer Support and Communication
Utilizes on-call calendars and established procedures to escalate events appropriately.
Formats and transmits vetted communication for Informational, Maintenance, and Emergency Events.
Promptly and professionally receives and responds to customer requests and ensures timely follow-up. Escalation and communication of issues, events and outages within the guidelines of DCO procedures.
IT Operations Management
Reviews ITOM platform discovery and mapping scans to correct and validate any identified discrepancies.
Reviews ITOM event management alerts for completeness and correctness to minimize event noise. Collaborates with IT owners and the ITOM platform owner, as needed, to resolve any issues.
Information Technology Service Management (Incident/Problem/Change Management)
Uses incident management software to log, document and close customer requests, as required. Uses problem management software to create, document, and complete problems, as required. Uses change management software to create, document, and complete changes, as required. Responds to operator alerts, messages, notifications and other error indicators from monitoring systems. Completes triage in-line with Incident Resolution Documents, procedures, and operating instructions. Accurately documents, escalates, and makes notification to on-call teams to expedite event remediation.
Provide technical point of escalation for production systems, application and technical issues, equipment failures and environmental conditions to the appropriate team to ensure timely resolution.
Works to resolve routine Data Center Operations equipment problems or issues.Reviews scheduled DCO changes for potential impact to customers. Attends weekly change management meeting to participate in review of upcoming changes.
Work Experience, Education, Certification/Training Required
Bachelor's degree in a technical field preferred but not required. At least 2-3 years of technical school training or equivalent work experience in a related field required. Minimum of 6 years' experience in a 24x7x365 mainframe production or network operations systems environment. Mainframe print experience is a plus. Ability to work various hours, shifts, holidays and overtime as required.
Minimum of 3-4 years of professional, technical, or customer support experience in a corporate environment supporting at least 1000 users.
Knowledge, Skills and Abilities RequiredProjects a positive attitude. Accepts change in a productive manner and contributes to efficient implementation. Demonstrated effective time management skills.
Strong attention to detail and ability to multi-task.
Strong interpersonal skills.
Strong oral and written communications skills.
Strong customer service skills.
Flexible and reliable. Strong customer service orientation and desire to embrace technology as a means of improving service.
Must be a team player.
Working knowledge of Microsoft Windows operating systems and Microsoft Office. Understanding of LAN, WAN and Citrix environments. Understanding of TCP/IP, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and Subnets.
Good analytical, problem solving and technical troubleshooting skills. Ability to complete job requirements work with minimal supervision.
Lifting and transporting moderately heavy objects, such as computers and peripherals. Ability to lift 30 pounds regularly and 50 pounds occasionally.
Protective's targeted salary range for this position is $43,500 to $52,080. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.
This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.
Employee Benefits:
We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program.
We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day).
We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching.All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.Diversity and Inclusion:
At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive.
We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities.
Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy.
In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
