Care Navigator - Bradenton, United States - Empath Health

Empath Health Bradenton, United States

1 week ago

Description

Empath Health is currently seeking a Care Navigator to join our team.

Shift: Sunday 7:30a-4:00p, Monday-Thursday 8:00a-4:30p

Responsible for coordinating service inquiries as well as offering prompt access within the Empath Health Network of Care. Maintains excellence in customer service by being caring, compassionate, empathetic and responsive to the needs of all who reach out to us internally and externally.

Quality/Monitoring

Provides for optimum access to Empath Health Care Continuum via telephone, website, fax and walk-in inquiries. Articulates information and education regarding programs and services in a customized manner appropriate to the individual customer.
Facilitates appointments through effective triage using Care Navigation protocol to the program that best meets the patient's needs.
Works effectively with patients/families, community providers and team members to ensure all necessary information for accurate and complete referrals is received and inputted into patient's electronic medical record (EMR) consistently, accurately and in real time.
Has extensive knowledge of non-hospice related community resources and provides that information to patients/families/community providers as appropriate.
Able to provide contact information for Hospices located outside of Pinellas County as appropriate.
Responsible for ensuring physician certification information is received and inputted into EMR continually following regulatory standards.
Monitors, triages, and documents faxes received as applicable. Forward to Health Information for scanning into patient's EMR as appropriate.
Runs daily event audits to validate inquiries received, appointments scheduled and patients served.

Promotes social and emotional well being

Maintains patient and family confidentiality at all times while allaying fears and concerns through calm, empathetic and compassionate listening skills.
Provides for a comfortable and supportive atmosphere to persons who arrive on site seeking information, support and assistance with program information.
Maintains and continually builds rapport and trust with our community partners.
Seizes every opportunity to interact with patients, families, authorized representatives and community agencies to better understand their perspectives, expectations and individualized needs.
Is able to anticipate problems before they become complaints and/or resolve complaints effectively, considering every comment or complaint as an opportunity to learn and to prevent the same problem from arising again.

Stewardship

Continually acts as an ambassador for Empath Health's Network of Care.
Is mindful of the balance between the caring sanctuary and the sound business by continually utilizing the agency's resources effectively and efficiently.

Leadership and Teamwork

Promotes, articulates and consistently models the vision, mission and values of the organization.
Contributes to the development of a high functioning team.

Professional Development

Consistently updates knowledge of Empath Health's Network of Care options.
Participates in educational offerings to maintain or update skills.
Performs a self evaluation of strengths and weaknesses yearly and develops an annual self-development plan.
Other duties as assigned.

POSITION QUALIFICATIONS/REQUIREMENTS:

Education and/or Experience:High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Excellent verbal and written communication skills with patients/families, providers, direct co-workers and peers.
Excellent multi-tasking and critical thinking skills.
Excellent typing and computer input skills.
Knowledge of Microsoft Office products (MS Outlook, Word, Excel), Suncoast Solutions preferred.
Knowledge of HIPAA compliance regulations.
Basic knowledge of non-hospice related healthcare and community resources.
Basic knowledge of medical terminology.
Basic knowledge of healthcare reimbursement.
Expected to assist (within reason) if Care Navigation coverage is needed outside of a normal shift.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community

Care Navigator

1 week ago

The Staffing Resource Group, Inc Lakewood Ranch, United States

Job Description · Care Navigator · Title: Care Navigator · Location: Lakewood Ranch, FL · Pay: Up to $18.68/hr. · Shift: Monday-Friday 9:30am 6:00pm or Tuesday - Saturday 9:30am 6:00pm · Type: Contract Hire (Paid Weekly) · SUMMARY: · Responsible for coordinating service inquiri ...
Care Navigator

3 days ago

Tidewell Bradenton, United States

Empath Health is currently seeking a Care Navigator to join our team. · Shift: Tuesday-Saturday 10:30a-7:00p · Responsible for coordinating service inquiries as well as offering prompt access within the Empath Health Network of Care. Maintains excellence in customer service by ...
Care Navigator

1 week ago

Empath Health Bradenton, United States

Empath Health is currently seeking a Care Navigator to join our team. · Shift: Tues-Friday 8:00a-4:30p, Saturday 7:30a-4:00p · Responsible for coordinating service inquiries as well as offering prompt access within the Empath Health Network of Care. Maintains excellence in custom ...
Care Navigator

1 week ago

SNI Companies Bradenton, United States

Job Description · Job DutiesResponsible for the registration of patients, scheduling of patient appointments, verification of insurance, entering of demographic data, collection of co-payments, etc. · Registering patients for hospital and physician clinic services in a healthcar ...
Patient Care Navigator

2 days ago

HCA Florida Blake Hospital Bradenton, United States

Description · Introduction · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Patient Care Navigator with HCA Florida Blake Hospital you can be a part of an organization that is devoted to giving back · Benefits · H ...
Therapy Administrative Assistant

3 days ago

tmc Sarasota, United States

Overview: · Ask about our tuition assistance program Is your current employer willing to help you go to school to become a clinician? · As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation o ...
Occupational Therapy Assistant

3 days ago

Reliant Rehabilitation Sarasota, United States

Overview: · When you join Reliant's therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation serv ...
Lung/Oncology Nurse

5 days ago

Manatee Memorial Hospital BRADENTON, United States Full time

Responsibilities · To serve as a liaison between the surgeon, patient, and staff to ensure the care delivery care that will minimize complications and maximize patient and physician satisfaction. The Nurse Navigator will assist with tracking the progress of the program and ident ...
Lung/Oncology Nurse

6 days ago

Manatee Memorial Hospital Bradenton, United States Full time

Job Description · Responsibilities · To serve as a liaison between the surgeon, patient, and staff to ensure the care delivery care that will minimize complications and maximize patient and physician satisfaction. The Nurse Navigator will assist with tracking the progress of the ...
lung/oncology nurse

1 week ago

Universal Health Services Bradenton, FL , USA, United States Full time

Responsibilities · To serve as a liaison between the surgeon, patient, and staff to ensure the care delivery care that will minimize complications and maximize patient and physician satisfaction. The Nurse Navigator will assist with tracking the progress of the program and identi ...
Lung/Oncology Nurse

1 week ago

Manatee Memorial Hospital Bradenton, United States Full time

Responsibilities To serve as a liaison between the surgeon, patient, and staff to ensure the care delivery care that will minimize complications and maximize patient and physician satisfaction. The Nurse Navigator will assist with tracking the progress of the program and identify ...
OB Patient Care Coordinator

1 week ago

Adecco Medical & Science Bradenton, United States

Adecco Medical & Science is looking to hire for a OB Patient Care Coordinator role for their client in Bradenton, FL location. · Shift hours - M-F (9am to 5pm) · Pay -Competitive ( Depends upon the experience and eligibility ) · POSITION SUMMARY: · The OB Patient Care Coor ...
OB Patient Care Coordinator

1 week ago

Adecco Medical & Science Bradenton, United States

Adecco Medical & Science is looking to hire for a OB Patient Care Coordinator role for their client in Bradenton, FL location. · Shift hours - M-F (9am to 5pm) · Pay -30/HR. · POSITION SUMMARY: · The OB Patient Care Coordinator oversees and coordinates patient care within ...
Board Certified Behavioral Analyst

3 days ago

Brightside ABA LLC Riverview, United States

Focus on the Brightside · At Brightside, we're dedicated to fostering independence and building confidence. In our vibrant, goal-oriented, person-centered environment, we uplift individuals and their families, providing them with the tools to thrive now and in the future. Our mis ...
Pathways Navigator

2 days ago

Empath Health Bradenton, United States

Empath Health is currently seeking a Pathways Navigator to join our team. · Mon-Fri 8:30a-12:30p · The role of the Pathways Navigator is to work directly with all Empath Health service lines and with community partners to ensure those who are not currently enrolled in services ...
Lung/Oncology Nurse

2 days ago

Manatee Memorial Hospital Bradenton, FL, United States Full time

Job Description Responsibilities To serve as a liaison between the surgeon, patient, and staff to ensure the care delivery care that will minimize complications and maximize patient and physician satisfaction. The Nurse Navigator will assist with tracking the progress of the pro ...
OB Patient Care Coordinator

1 week ago

Adecco Bradenton, United States

Job Description · Job DescriptionAdecco Medical & Science is looking to hire for a OB Patient Care Coordinator role for their client in Bradenton, FL location. · Shift hours - M-F (9am to 5pm) · Pay -30/HR. · POSITION SUMMARY: · The OB Patient Care Coordinator oversees and c ...
Surgical Technologist

1 week ago

Adecco US, Inc. Bradenton, United States

Amazing Opportunity for Compassionate Surgical Tech in Bradenton, FL · Be part of a vibrant and tight-knit team committed to delivering exceptional patient care in our esteemed surgical program. Your expertise will shine as you contribute to a positive and supportive work environ ...
OB Patient Care Coordinator

1 week ago

Adecco Medical & Science Bradenton, United States

Adecco Medical & Science is looking to hire for a OB Patient Care Coordinator role for their client in Bradenton, FL location. · Shift hours - M-F (9am to 5pm) · Pay -30/HR. · POSITION SUMMARY: · The OB Patient Care Coordinator oversees and coordinates patient care within t ...
Seeking Certified Scrub Techs

1 week ago

Adecco US, Inc. Bradenton, United States

**Calling all Compassionate Scrub Technicians** · Are you ready for an exciting opportunity in Bradenton, FL? Step into a world where your passion for patient care meets a warm and supportive team environment. Join us as we make a real difference in healthcare together · **What W ...