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    Smeal Student Services Assistant - University Park, United States - Penn State University

    Penn State University
    Penn State University University Park, United States

    19 hours ago

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    Description
    APPLICATION INSTRUCTIONS:
    • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
    • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
    • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
    JOB DESCRIPTION AND POSITION REQUIREMENTS:

    The Smeal Student Services Assistant provides comprehensive administrative functions and student support across six professional graduate programs requiring exceptional organizational skills, strong interpersonal abilities, and a commitment to student success. This position works primarily with the Student Success Team, but will also collaborate with other teams in the PGP department i.e. Career Services and Admissions. Previous experience in a student service or administrative support role is desirable. Flexibility to work occasional evenings or weekends, as required.
    • This position will provide front line support to students by answering inquiries, offering guidance, and directing students to appropriate resources and services. Support the daily operation of a student services office; provide information and direction to students, families, and visitors regarding services; schedule appointments; and manage student data and information
    • Facilitate, coordinate, and assist with the planning of events and programs including award ceremonies, workshops, career fairs, and orientation programs; organize event logistics including presenters, itineraries, and communication plans; serve as a point of contact with vendors and event partners; coordinate with leadership to establish and assess event goals; assist with developing strategies to ensure event success
    • Update and maintain student records including case files, and student data; receive, process, and ensure confidentiality of sensitive information and materials
    • Manage scheduling activities of a student program or office using the appropriate appointment, registration, or reservation system
    • Create, compile, and deliver communications for student audiences in the form of newsletters, web content, letters, and information sessions
    • Supervise, train, and provide direction to student staff; scheduling, and performance management activities; delegate tasks; and ensure efficient workflows
    • Assist in evaluating the success and effectiveness of services; recommend solutions to improve programming
    • Participate in and serve on committees related to student services
    Education and Experience:

    Requires an Associate's degree or higher plus four years of related experience, or an equivalent combination of education and experience.

    The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

    The salary range for this position, including all possible grades is:

    $42, $61,000.00

    Salary Structure - additional information on Penn State's job and salary structure.

    CAMPUS SECURITY CRIME STATISTICS:

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

    Employment with the University will require successful completion of background check(s) in accordance with University policies.

    EEO IS THE LAW

    Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact

    Federal Contractors Labor Law Poster

    PA State Labor Law Poster

    Affirmative Action

    Penn State Policies

    Copyright Information

    Hotlines

    University Park, PA


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