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Service Manager
2 days ago
The Columns Hotel New Orleans, United States Full time· The Service Manager will set and communicate standards and practices for the business to ensure a high-performing and happy team. The Service Manager works closely with colleagues on the FOH Management Team, with input from senior leadership, to drive service each day and insp ...
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Service Manager
4 days ago
Hotel Henrietta New Orleans, United States Full timeHotel Henrietta is an extension of Columns, the storied 18-room hotel with extensive event spaces located just down the street. Columns was originally built in 1883 by Thomas Sully as a private residence for Simon Hernsheim, a wealthy tobacco merchant and philanthropist. As a nod ...
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Service Manager
1 week ago
Crane NXT Co. New Orleans, United StatesHave you ever used the self-checkout in your local grocery store? Played the slots at a Las Vegas Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answered with a resounding "YES", then you've done so with the aid of one of the 10 milli ...
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Service Manager
1 week ago
Trek Bicycle New Orleans, United StatesA bit about us · Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, enco ...
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Service Manager
3 days ago
Crane Payment Innovations New Orleans, United States**Service Manager** · Location **LA, New Orleans** · Department **Field Support** · Employment Type **Full Time** · Have you ever used the self-checkout in your local grocery store? Played the slots at a Las VegasCasino? Maybe you grabbed a drink from a vending machine or pai ...
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Service Manager
2 days ago
Crane Payment Innovations New Orleans, United States**Service Manager - Southeast** · Location **LA, New Orleans** · Department **Field Support** · Employment Type **Full Time** · Have you ever used the self-checkout in your local grocery store? Played the slots at a Las VegasCasino? Maybe you grabbed a drink from a vending ma ...
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Service Manager
3 weeks ago
California Truck Centers New Orleans, United StatesWe are seeking an ambitious and experienced Service Manager to join our team.The successful candidate will have a background as a shop supervisor, technician, and a supervisory role.The Service Manager will be responsible for overseeing the entire service repair shop including th ...
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Nursing Service Manager
1 week ago
Nexus Innovations St. Rose, United StatesSt. Rose Nursing Director (m/f/d) WHAT WE OFFER: * Car leasing. Do you want a new car at the best conditions? * Driver's license loan. Apply for a loan for your driver's license. * Wellpass. Subsidy for wellness and fitness program (20€/month self-contribution). * ValueApp. Tax-f ...
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Utility services Manager
4 days ago
City of New Orleans, LA New Orleans, United StatesKind of Work · Professional, supervisory, administrative and technical work over a major centralized functional unit at the Sewerage and Water Board. Work includes planning, assigning and reviewing the work of professional, technical and clerical employees. Work also includes ass ...
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Utility services Manager
1 week ago
City of New Orleans, LA New Orleans, United StatesKind of Work · Professional, supervisory, administrative and technical work over Employee Relations in the Sewerage and Water Board Human Resources Department. Work includes planning, assigning and reviewing the work of professional, technical and clerical employees. Oversees all ...
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Utility services Manager
1 week ago
City of New Orleans, LA New Orleans, United StatesKind of Work · Professional, supervisory, administrative and technical work over a major centralized functional unit at the Sewerage and Water Board. Work includes planning, assigning and reviewing the work of professional, technical and clerical employees. Work also includes ass ...
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Merchandising Service Manager
1 week ago
Lowe's Marrero, United StatesYour Impact. All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Merchandising Service Manager, this means: (1) Being friendly and professional, Service Manager, Merchandising ...
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Assistant Service Manager
2 weeks ago
TME New Orleans, United States** Assistant Service Manager (New Graduate Mechanical Engineer or Construction Mgmt)** · **Job Category****:** HVAC Services **Requisition Number****:** ASSIS002170 Showing 1 location **Job Details** · **Description** · Bernhards core mission is delivering innovative engineeri ...
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Food Service Manager
1 week ago
Aramark New Orleans, United States**Job Description** · The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. · **Job Responsibilit ...
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Assistant Service Manager
1 week ago
TME New Orleans, United States** Assistant Service Manager** · **Job Category****:** HVAC Services **Requisition Number****:** ASSIS002170 Showing 1 location **Job Details** · **Description** · Bernhards core mission is delivering innovative engineering, construction, and energy solutions that empower our ...
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Guest Services Manager
3 days ago
International House Hotel New Orleans, United StatesJob Description · Job Description The Guest Service Manager directs and controls operation of the front office and coordinates activities to obtain optimal room occupancy, revenue and guest satisfaction. The Guest Service Manager oversees all activities in the front office to en ...
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Assistant Service Manager
1 week ago
Pep Boys New Orleans, United States**** · **Assistant Service Manager** · **Assistant Service Manager** · **Requisition ID:** · **Category:** Stores · **Position Summary** · Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, part ...
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Site Services Manager
1 week ago
Koniag Government Services New Orleans, United StatesKadiak · Job ID · Kadiak, LLC, a Koniag Government Services company, is seeking a Site Services Manager to support Kadiak and our government customer in New Orleans, LA. · We offer competitive compensation and an extraordinary benefits package including health, dental and visi ...
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Assistant Service Manager
1 week ago
Allied Orion Group New Orleans, United StatesJob Details · Level · Entry · Job Location · Orleans Place - New Orleans , LA · Position Type · Full Time · Job Category · Service/Maintenance · Description · Our national multi-family management company seeks an experienced Assistant Service Manager with a "Whatever it ...
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Territory Service Manager
1 week ago
Fluidra North America New Orleans, United States· Are you someone with high degree of technical knowledge? Do you enjoy working out in the field with like-minded service and sales professionals managing, networking, and troubleshooting? Do you go above and beyond for customers? If so, we are hiring a Territory Service Manager ...
Assistant Service Manager - Gretna, United States - Pep Boys
Description
****
**Assistant Service Manager**
**Assistant Service Manager**
**Requisition ID:**
**Category:** Stores
**Position Summary**
Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling and task support by partnering with management to make certain that the service repair business is organized, store operations are running efficiently, and shop productivity is maintained to company standards.
**Duties & Responsibilities**
Under the direction of the Store Manager of Service, assists in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities, including tire related stocking. Ensure that service equipment is in proper working order and housekeeping standards are followed according to SSC direction and instruction.
Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts (OP) procurement and vendor payment practices.
Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Drives sales goals for the service center operation, both through personal engagement with customers and by observing and coaching the advisors on their customer interactions.
Assist the Store Manager of Service in training and coaching service selling associates on Pep Boys Customer Care Process, Courtesy Vehicle Inspections (CVIs), and general operation of store systems. Performs CVIs and other service-related tasks as qualified and directed.
Assist in monitoring the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Help with the day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs through associate observations.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Effectively communicates with all store associates, management, and customers.
In the absence of any management, the Assistant Service Manager will act as the primary supervisor for the store staff, observing and coordinating operational activities.
Key holder and responsible for basic and detailed opening and closing responsibilities.
Maintain an organized and neat shop.
Adhere to all company policies, procedures, safety and environmental rules.
Other duties as assigned.
**Knowledge, Skills, and Abilities**
High school diploma or equivalent required.
One year of experience in automotive service environment.
One year of automotive service sales experience preferred.
Valid Drivers License .
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Acted as a work lead or supervisor previously.
Ability to exercise judgement and to work independently.
Strong customer service skills.
Ability to handle difficult customer situations.
Comfortable utilizing up-sell techniques.
Strong cash handling skills, including the use of POS systems.
Strong verbal communication skills.
Demonstrated consistency, accuracy and follow-through.
Ability to work Days, Nights, Holidays and Weekends.
**Physical Demands/Work Environment**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
**Physical Demands**
Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
