Student Program Coordinator, Basic Needs - Washington, United States - George Washington University

Description

I. JOB OVERVIEW

Job Description Summary:

The Division for Student Affairs (DSA) interacts with students throughout all phases of the student lifecycle. DSA's integrated approach is to provide a cohesive student experience built upon three core values: genuine collaboration, a comprehensive approach to problem-solving, and most important, and putting students at the center of the work.

As part of the DSA team, the mission of Student Support is to help students succeed at the George Washington University (GW) by connecting them to support resources, helping them develop plans of action to meet their goals, and navigating challenging circumstances. The Student Support team aims to create an inclusive and welcoming environment to support students in building skills around self-awareness, self-advocacy, resilience, and navigating the university to maximize their GW experience. The student support team is committed to providing GW students of concern, first generation students, and military and veteran affiliated students with such support services as emergency funding, food pantry resources, as well as student health, financial, academic, and administrative services to foster their academic and career success.

The Basic Needs Student Program Coordinator is responsible for the development, implementation, and evaluation of interventions that address basic needs of under-represented and under-resourced students. The Basic Needs Student Program Coordinator will assist in the development and implementation of a comprehensive program that assists students in addressing basic needs with a primary focus on food, housing, and financial insecurity. Serving as a referral point for students experiencing food and/or housing insecurity and developing action plans to connect students with on-campus and community resources. The Basic Needs Student Program Coordinator will also work with the CARE Team on student case management to support holistic wellbeing. This role will oversee the Store, GW's campus food pantry and outreach to community partners, ensuring there are adequate supplies to meet the need. They will also be the primary manager of the Student Assistance Funds managed by the Division for Student Affairs.

Reporting to the Associate Director, CARE, the Student Program Coordinator collaborates closely with members of the campus community to develop and implement a cohesive approach to strengthen awareness, education, and intervention strategies to help GW students of concern and/or who are in need.

Responsibilities include:

Maintain and coordinate various basic needs initiatives such as the Store, and the Student Assistance Funds managed through the Division for Student Affairs:

• Oversee the Store (GW's campus food pantry) operations which includes managing daily logistics such as coordinating volunteer support, ordering supplies, developing procedures and protocols, managing the operational budget, etc.
• Assist in the development and implementation of basic needs services and procedures which includes but is not limited to outreach and education, campus wellbeing initiatives, marketing campaigns, etc.
• Identify and apply for funding opportunities that address student basic needs concerns including food insecurity, housing support, etc.
• Coordinate and collaborate with campus partners to grow and endow the various student assistance funds managed through the Division for Student Affairs.
• Oversee the notification, funds request, and reconciliation of the various student assistance funds managed through the Division for Student Affairs.

Provide assessment, support, and outreach to students of concern:

• Provide basic case management services for students of concern including assessment, outreach, advocacy, assistance in accessing resources and navigating the university system.
• Implement appropriate follow-up with students of concern after developing a support plan. Monitor and track individual student cases.
• Collaborate with campus partners where appropriate to assist students with making use of university resources.
• Facilitates information sharing as permitted by FERPA with identified groups including but not limited to campus partners, faculty, parents, families, and designated emergency contacts.

Create and lead programmatic efforts to support the financial literacy of the GW student community:

• Collaborate with campus partners on developing and creating initiatives that improve retention and other student success initiatives.
• Support programmatic efforts within the Office of Off-Campus Student Affairs which may include but is not limited to planning an Off-Campus Housing Fair, updating the Off-Campus Student Affairs handbook, etc.
• Provide supervision of student staff which may include both undergraduate and graduate students.
• Advise a portfolio of student organizations as assigned.
• Participate in departmental, division, and university committees/ task forces as needed.

Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Preferred Qualifications:

• Degree in higher education administration, counseling, social work, or related field.
• Progressively responsible higher education administration experience to include professional or para-professional work in higher education.
• Previous experience with program design, implementation, and evaluation.
• Experience working with, coaching, and advising college students, especially individuals from diverse backgrounds.
• Knowledge of diversity, equity, and inclusion research and practical applications.
• Previous experience designing, planning for, implementing, and evaluating engagement events and activities.
• Strong written and verbal communication skills.
• Proficiency with personal computers, newsletters, software, program marketing, and use of database software.

Typical Hiring Range

$45, $63,191.56 How is pay for new employees determined at GW?

II. JOB DETAILS

Campus Location:

Foggy Bottom, Washington, D.C.

College/School/Department:

Division of Student Affairs

Family

Student Affairs

Sub-Family

Student Programs

Stream

Individual Contributor

Level

Level 1

Full-Time/Part-Time:

Full-Time

Hours Per Week:

40

Work Schedule:

Monday through Friday, 9 am - 5 pm. This position requires evening and weekend work as assigned.

Will this job require the employee to work on site?

Yes

Employee Onsite Status

On-campus (in person)

Telework:

No

Required Background Check:

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only?

No

Posting Number:

S013020

Job Open Date:

05/09/2024

Job Close Date:

If temporary, grant funded or limited term appointment, position funded until:

Background Screening

Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.