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    Branch Manager - Doral, United States - The Chamberlain Group Inc

    The Chamberlain Group Inc
    The Chamberlain Group Inc Doral, United States

    1 week ago

    The Chamberlain Group Inc background
    Description
    CPSG brings a personal approach to business.

    Our employees - whether they work in one of our branches across the country or in our corporate office - are dedicated to serving our customers and supplier partners.

    We are looking for self-motivated individuals who can work independently but also enjoy working on a team. Passion, leadership, initiative, problem solving, and professionalism are all supplementary factors to your success in these fast paced, dynamic positions
    This is a management role within the CPSG Branch function.

    A successful incumbent is expected to (i) Establish and achieve branch sales and profitability goals as identified in annual budget; facilitate quote management and order fulfillment to effectively deliver product, pricing and sales information to customers and team using insights and data; maintain customer relationships through continuous outreach, and (ii) Provide oversight for branch customer service, order processing, return goods authorization, technical service requests and overall business functions; identify root cause of any issues in the above functions and provide solutions.

    Requires 7 years experience in a high volume warehouse environment; 5 years of customer account management; experience managing budgets and/or costs of business unit; prior experience with an ERP or similar business software and a minimum of a Bachelor's degree or equivalent experience.


    Supervisor I, Branch Operations Responsibilities:
    Establish and achieve branch sales and profitability goals as identified in annual budget; facilitate quote management and order fulfillment to effectively deliver product, pricing and sales information to customers and team using insights and data; maintain customer relationships through continuous outreach
    Provide oversight for branch customer service, order processing, return goods authorization, technical service requests and overall business functions; identify root cause of any issues in the above functions and provide solutions
    Coordinate efforts of branch personnel through on-going communications to ensure clarity on processes, policies and procedures; maintain associate relations through department meetings, on-going interaction; monitor/report associate morale
    Manage associates to ensure safety and service objectives are met while ensuring cost and asset utilization are met; ensure company equipment is utilized and functioning properly to reduce safety risks
    Ensure availability to planned stocking levels by working with CPSG's purchasing team. Recognize, monitor, and provide timely resolutions to problems with inventory accuracy, obsolescence, and excess stock; maintain accuracy of inventory counts through a regular cycle count program
    Oversee purchasing office equipment, office supplies, janitorial items, warehouse material handling equipment, warehouse supplies and packaging materials
    Ensure a clean safe working environment and adherence to all established company safety rules and regulations
    Responsible for providing accurate reporting and documentation and implementing revisions related to CPSG's Standards and Operating Procedures
    Provide training on methods and use of equipment used in handling, storing, maintaining, and shipping stock; communicate changes to employees of company processes and procedures
    Coordinate vendor training seminars and other events held on site
    Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
    Protect CPSG's reputation by keeping information confidential
    Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
    Contribute to the team effort by accomplishing related results and participating on projects as needed
    Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
    Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies
    Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications

    Lead and motivate individuals and teams to create a workplace culture that is consistent with the CPSG mission, vision and values.


    Supervisor I, Branch Operations Qualifications:
    Bachelor's degree or equivalent experience
    7 years experience in a high volume warehouse environment; 5 years of customer account management; experience managing budgets and/or costs of business unit; prior experience with an ERP or similar business software
    Understanding of Microsoft Office Suite
    Valid driver's license
    Preferred Qualifications Forklift certification; IDEA certification;, Prior people management experience
    #Li-onsite
    #LI-JE1
    We offer a full complement of employee


    benefitsincluding:
    health,

    dental, and vision insurance, HSA/FSA, long-term and short-term disability, company paid life insurance, wellness incentives, 401k, and vacation/PTO.

    To learn more about our culture, watch this three-minute video to learn more:

    Controlled Products Systems Group, a subsidiary of Chamberlain Group company,

    wants

    all

    of

    its employees to

    succeed and encourages

    people of all backgrounds to apply.

    We're

    proud to be an Equal Opportunity Employer, and

    you'll

    be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital,

    disabled

    or veteran status.

    We're

    committed to fostering an environment

    where

    people of

    all live

    d

    experiences feel welcome.
    Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence


    NOTE:

    Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers via email or phone or other methods.

    #J-18808-Ljbffr
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