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Patient Service Rep
2 weeks ago
Lifespan Physician Group Jamestown, United States**Summary**: · The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients perfor ...
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Entry Level Customer Service Rep
1 week ago
Orbit Newport News, United StatesWe are a leading Face-to-Face Marketing and Promotions Events company. Due to our recent client demand, we have immediate openings for our entry-level **customer service**, event **sales positions** · No experience is necessary, we provide complete, paid training · This position ...
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Customer Service Rep
6 days ago
Global Channel Management Portsmouth, United StatesJob Description: · Customer Service Rep needs 2+ years' experience · Customer Service Rep requires: · Customer service · Inbound call · Customer care · Excellent communicator · Documentation skills · Customer Service Rep duties:Provide a remarkable customer experience for both o ...
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Guest Services Rep
4 days ago
Sentara Healthcare Suffolk, United States Part timeCity/State · Suffolk, VA · Overview · Work Shift · Rotating (United States of America) · Sentara Obici Hospital & Sentara Belleharbour are hiring a Part-time, Rotating Shift Guest Relations Rep, located in Suffolk, VA · Hours/Shift: · Part-time (16 hours), Rotating Shift ...
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Field Service Rep
1 week ago
Johns Hopkins Medicine Newport News, United States Part timeWho you are: · As the TRICARE (US Family Health Plan) Relationship Representative for Johns Hopkins HealthCare, you are passionate about the health and well-being of our military members and their families. An advocate for the highest quality of care, you are proud to communicate ...
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Patient Services Rep
1 week ago
Sentara Suffolk, United StatesCity/State · Suffolk, VA Overview · Work Shift · Second (Evenings) (United States of America) Job Summary · Assists and interacts with patients and visitors to provide information in response to inquiries about services. · One year of experience in Administrative, Clerical, ...
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Patient Service Rep
2 weeks ago
Bon Secours Portsmouth, United StatesThank you for considering a career at Bon SecoursJOB SUMMARY:The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obta ...
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Guest Services Rep
1 week ago
Sentara Healthcare Suffolk, United StatesCommunicate timely information to all internal and external customers, providing professional service. Qualifications:HS - High School Grad or Equivalent (Required)Customer Service. Skills. Active Listening, Communication, Coordination, Microsoft Off Guest Service, Guest, Retail, ...
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Guest Services Rep
1 week ago
Sentara Healthcare Suffolk, United States Part timeCommunicate timely information to all internal and external customers, providing professional service. Qualifications:HS - High School Grad or Equivalent (Required)Customer Service. Skills. Active Listening, Communication, Coordination, Microsoft Off Guest Service, Part Time, Gue ...
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Guest Services Rep Part
3 weeks ago
Extended Stay Newport News, United StatesExtended Stay Jefferson Ave. [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservation ...
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Field Service Rep
1 week ago
Defense Maritime Solutions Inc Chesapeake, United StatesJob Description · Job DescriptionThe Field Service Representative provides mechanical, electrical, and supervisory services to assemble, install, repair, overhaul, and maintain Defense Maritime Solutions products in accordance with prescribed tolerances and according to establish ...
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Customer Service Customer Service Rep
2 weeks ago
Multi-Color Corporation Chesapeake, United States**Customer Service Customer Service Rep** · Chesapeake, VA, USA Req #3549 Tuesday, January 4, 2022 Multi-Color is one of the largest and most awarded label companies in the world, servicing segments such as Home & Personal Care, Food & Beverage , Wine & Spirits and Consumer Dura ...
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Customer Service Rep(04302)
4 days ago
Domino's Pizza LLC Newport News, United StatesIT'S MORE FUN WITH US No one likes being bored at work, which is why a Domino's job is all about having fun That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night Customer Service, Service, Resta ...
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Guest Services Rep Part
3 weeks ago
Extended Stay Chesapeake, United StatesExtended Stay - 809 Greenbrier Circle [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process re ...
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Customer Service Rep Dispatcher
1 week ago
Carteret Craven Electric Cooperative Newport, United StatesJob Description · Job DescriptionWe are seeking a highly motivated self-starter to work as a Customer Service Dispatcher. This position works with cooperative personnel to coordinate maintenance and construction on our electric distribution system as well as power restoration whe ...
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Customer Service Rep I
1 day ago
Sentara Healthcare Norfolk, United StatesCity/State · Norfolk, VA · Overview · Work Shift · First (Days) (United States of America) · Sentara Billing Support Services, (Norfolk VA) is hiring a Customer Service Rep I · Primarily responsible for handling incoming calls to effectively address eligibility, claim, and ...
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Player Services Rep FT
2 weeks ago
Colonial Downs + Rosie's Gaming Emporium Hampton, United StatesPosition Summary: Performs all transactions presented. Serves as guest contact and key data entry clerk for Players Card database information. Provides retail services in the gift shop. · Essential Duties and Responsibilities:A review of this description has excluded the margina ...
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Patient Services Rep 40hrs
1 week ago
Partners HealthCare Portsmouth, United StatesWentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the pa ...
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Patient Services Rep 40hrs
2 weeks ago
Wentworth-Douglass Hospital(WDH) Portsmouth, United StatesWentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community.We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the pat ...
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Customer Service Rep(04222)
4 days ago
Domino's Pizza LLC Portsmouth, United StatesThe following is considered minimum expectations in performance while working for Dominos Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu. Being in perfect Customer Service, Airline, Ser ...
Customer Service Rep 2 - Smithfield, United States - Reeb Millwork
Description
** Customer Service Rep 2**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO01575 Showing 1 location **Job Details**
**Description**
**ESSENTIAL FUNCTIONS**
Confer with customers by telephone in order to provide information about products and services, to take and process orders and to answer customers' questions
Keep records of customer interactions and transactions, monitoring orders to ensure expeditious, complete and correct delivery
Resolve customer complaints by researching the order history and taking disposition of incorrect products or service
Follow-up to ensure that appropriate changes were made to resolve customers' problems.
Refer unresolved customer grievances to designated departments for further investigation.
Solicit sale of new or additional services or products, including up-selling and add-on selling
Maintain positive relationships with both internal and external customers
Continuously improve skills in the areas of product knowledge, process knowledge and selling techniques
Actively participate in departmental goal setting and goal achievement
Conduct all activities in a safe manner, adhering to company safety standards
Continuously work towards a "one-team" concept with outside sales representatives
Apply STAR qualities seamless, trustworthy, attentive, resourceful
Provide stellar customer service and exceed the customers expectations
Perform other duties as assigned
***Education*** **:** High School Graduate or General Education Degree (GED), Associate degree preferred
***Experience :*** 3-6 years related experience
**SKILLS & ABILITIES**
***Computer Skills***
General computer knowledge required, including use of internet and email
***Other Requirements***
Basic math skills (fractions, decimals, division, multiplying, adding, subtracting)
Keyboarding skills
Ability to use a calculator, able to read, write and understand English
Ability to communicate effectively and to articulate clearly
Willing to study company catalog to assist in product knowledge
Ability to use a multi-line phone system, occasional out-bound calling
Ability to understand both company sales goals and initiatives
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**