Business Office Manager - Chicago, United States - Grand Lifestyles Victory Centre South Chicago

Description

Overview:
We are seeking an outgoing, highly organized and detail-oriented Business Office Manager to join our team.

This is a key role that requires strong financial collections, administrative, and employee relations skills, as well as the ability to handle multiple tasks simultaneously.

Responsibilities:

Under the direction of the Executive Director, the Business Office Manager (BOM)
is responsible for the following:

• Collecting and processing all residential rent payments and conducting follow-up and collection action on delinquent accounts.
• Issuing 30Day eviction notices for nonpayment.
• Resolving balance disputes as needed/requested from responsible parties.
• Preparing and submitting documentation for move in incentives and writeoffs.
• Processing all move in/move outs in Yardi Voyager property management system.
• Accurately coding departmental invoices and forwarding to Corporate personnel for payment.
• Supervising front desk staff and scheduling shifts to ensure 24/7 coverage. Offering direction, suggestions and conducting performance evaluations.
• Assisting with payroll processing.
• Conducting new hire and midyear inservice trainings for State compliancy.
• Processing FMLA and LOA requests.
• Implementing the employee improvement and disciplinary process.
• Enforcing facility personnel policies and procedures.
• Collaborating with managers on hiring needs.
• Composing and placing job ads.
• Conducting interviews to fill job openings.
• Conducting background checks and I9 verifications.
• Ordering office supplies and materials.

Requirements:

• Must have excellent customer service skills.
• Bachelor's Degree preferred. High school diploma required.
• 13 Years of Human Resources and financial collections experience required.
• Current knowledge of accounts receivable management and basic accounting procedures required.
• Experience with Yardi Voyager property management system and Microsoft Outlook is a plus.
• Excellent organizational and time management skills.
• Ability to prioritize tasks and meet deadlines in a fastpaced environment.
• Strong attention to detail and accuracy.
• Excellent communication skills, both written and verbal.
• Ability to work independently as well as in a team.

We offer competitive compensation based on experience.


Pay:
$ $26.82 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Chicago, IL 60617: Relocate before starting work (required)

Work Location:
In person