Studio Administrator - McLean, United States - Expressions Music Academy

Description

Expressions Music Academy is Growing

In the year 2010, Jessica Schatz, a 24-year-old piano instructor, took a bold step by establishing her own music institution in the metro Detroit region with under $5,000 and 50 students. Almost 14 years and 13 locations later, having expanded to over 250 employees and 3,100 students, she is now extending the reach of her company across Metro Detroit and Metro DC. With ambitions for more expansions, Expressions is set for growth and is seeking an outstanding new administrative professional.

We are on the lookout for a team player, with a positive outlook, exceptional organizational skills, reliability, and a sense of responsibility, someone who understands the balance between work and enjoyment. At Expressions, we are a personal business that genuinely cares about the development of our personnel. Growth is not just anticipated but assured for every team member. Operating as a small business offers us flexibility, excitement, and camaraderie, while incorporating the best aspects of larger corporations such as structure, technology, and systems. Currently in a promising position as a company, we are searching for an exceptional individual to join our close-knit team.

Our Rich Heritage:

Expressions has evolved into the largest music school in Michigan and one of the leading private music institutions in the nation. Boasting over 3,100 weekly private students across twelve locations, we have gathered a dynamic community comprising more than 230 skilled instructors and 30 administrative/management professionals handling various departments. Community spirit and teamwork are deeply ingrained in our organizational culture, with a strong emphasis on the quality of education we deliver. The work environment at Expressions is vibrant, fast-paced, and supportive.


Essential Criteria:


Responsibilities Include:

• Assisting parents and students warmly both on the phone and in person at the front desk
• Coordinating private lessons for adults and children
• Managing electronic communications promptly from students, parents, and instructors
• Demonstrating expertise in promoting our lesson programs to potential students
• Handling new student enrollments, schedule modifications, withdrawals, etc.
• Supporting miscellaneous projects and tasks as delegated
• Basic facility maintenance, light cleaning, and organizing.

Requirements:

• Reliable transport
• Punctuality and consistent attendance
• Strong organizational and detail-oriented skills
• Enjoyment in working with people
• Proficiency in basic computer and typing tasks
• Strong written and verbal communication abilities
• Comfort in sales-related activities, promoting our programs to inquiring students.

Comprehensive Training Provided:

We offer thorough, personalized training to all new members of our administrative team.

The training comprises three stages:

• A weeklong overview of our company and operations
• A 12-week interactive shadowing period with current team members
• A 24-week 'desk buddy' phase allowing independent work with nearby peer support.

Continuous support and coaching are provided throughout the training. Additionally, our admin staff receive ongoing support through information, assistance, and motivation from colleagues, with management always ensuring the team's comfort. Learning a new administrative role can be challenging, but with our proven system and support network, we are committed to guiding you to success. As a teaching-oriented company, we take pride in nurturing and supporting our team members.


Position Available:
(full-time role/40 hours)
- Mondays - 1:30 - 9:00 PM in Burke
- Tuesdays OFF
- Wednesdays - 1:30 - 9:00 PM in McLean
- Thursdays - 12:00 - 9:00 PM in McLean/Annandale (alternating weekly)
- Fridays - 12:00 - 8:00 PM.