Office Associate - Elk Grove Village, United States - ArtVidar Cabinetry INC.

Description

Company Overview:

Artvidar Cabinetry, a leading wholesale and distributor of high-quality cabinets, is seeking a detail-oriented and customer-focused individual to join our team as a Warehouse Office Associate.

As a vital member of our operations, this role involves managing order processing, returns, and ensuring seamless communication with customers.

Order Processing:

• Receive and process customer orders accurately and efficiently.
• Utilize QuickBooks Desktop software to manage and track inventory.
• Collaborate with the warehouse team to ensure timely order fulfillment.

Returns and Replacements:

• Handle return and replacement requests from customers.
• Verify returned products and process necessary paperwork.
• Coordinate with the warehouse team to manage inventory adjustments.

Customer Service:

• Provide exceptional customer service by addressing inquiries and concerns promptly and professionally.
• Communicate with customers to confirm orders, provide updates, and resolve issues.
• Ensure a positive customer experience throughout the order fulfillment process.

Data Entry and Record Keeping:

• Maintain accurate records of inventory, orders, and returns in QuickBooks Desktop.
• Generate tables/reports as needed to track warehouse performance and identify areas for improvement.
• Perform regular audits to ensure data accuracy.

Collaboration:

• Work closely with the warehouse team to optimize workflow and efficiency.
• Communicate effectively with other departments to address crossfunctional needs.
• Contribute to a positive and collaborative work environment.

Qualifications:


1.


Experience:

• Previous experience in warehouse operations and order processing.
• Proficiency in using QuickBooks Desktop software for inventory management.

2.


Technical Skills:

• Experienced with Quickbooks (desktop version recommended)
• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with other relevant software and tools.

3.


Customer Service:

• Strong interpersonal and communication skills.
• Ability to handle customer inquiries and concerns with professionalism and courtesy.

4.


Organizational Skills:

• Detailoriented with excellent organizational and multitasking abilities.
• Capable of managing time efficiently in a fastpaced environment.

Qualifications:

• High school diploma or equivalent
• Previous experience in a distribution center or warehouse environment preferred
• Familiarity with warehouse management systems (WMS) and RF scanners

Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.


Pay:
$ $22.00 per hour

Expected hours: 40 per week


Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location:
In person