Host/hostess - Marina del Rey, United States - Pacifica Hotel Company

Pacifica Hotel Company
Pacifica Hotel Company
Verified Company
Marina del Rey, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Situated in a scenic waterfront location on the world's largest manmade small-craft harbor, the luxury
Marina del Rey Hotel invites guests to unwind and indulge in equal balance.

Whether you are here for business or leisure, we can ensure that your needs will not only be met, but exceeded at every turn, from our new guest rooms and suites, many of which overlook the dazzling marina, to our delightful dining at
SALT Restaurant & Bar.

Enjoy our infinity pool and spa that also overlook the beautiful marina.


Core functions of the position, but are not limited to the following;

  • Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to guests.
  • Communicate effectively with guests and fellow team members.
  • Cheerfully and courteously greet and escort guests to tables and assist in seating at tables; present menus and extend congenialities ensuring restaurant's standards of service.
  • Take, record and confirm restaurant reservations/cancellation as specified in departmental standards.
  • Assist in preparing the restaurant for service and maintaining the cleanliness of the dining room at all times.
  • Assist in monitoring the guests' needs and all phases of the restaurant operations.
  • Oversee all aspects of restaurant during absence of Restaurant Manager and/or Supervisor.
  • Maintain complete knowledge of all menu items, specials, liquor/beer/nonalcoholic selections available in the restaurant.
  • Maintain good guest relations by keeping abreast of all inhouse and area functions in order to answer questions and concerns with timely and knowledgeable responses.
  • Inspect tables and stations ensuring that all set ups meet the department standards. Check throughout meal period. Relay deficiencies to respective team members and follow up on corrections.
  • Answer restaurant telephone courteously and efficiently as specified in department standards.
  • Extend courteous departures as guests leave the restaurant.
  • Ensure tables are cleaned and reset according to standards.
  • Report any missing/found articles or equipment/property damage to the Housekeeping Supervisor.
  • Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
  • Perform other duties as assigned, requested or deemed necessary by management.

Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position.

We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.


Pay Range:
$16.90-$18.00/hr


Experience:
Required

  • At least one year of experience preferred
Preferred

  • Restaurant service experience desirable

Skills:
Preferred

  • Patient
  • Organized
  • Detail Oriented
  • Enthusiasm

Behaviors:
Preferred

  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented
: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity
More jobs from Pacifica Hotel Company
See all jobs of Pacifica Hotel Company