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    Store Supervisor - Dallas, United States - 3Sixty Duty Free

    3Sixty Duty Free
    3Sixty Duty Free Dallas, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Store Supervisor

    Summary:

    Are you ready to take off into a thrilling career opportunity? Look no further 3Sixty Duty Free and More at Dallas Fort Worth International Airport is seeking passionate and dynamic individuals to join our team as a Store Supervisor If you have a flair for customer service, love working in a fast-paced environment, and have a keen interest in the world of retail, this is the perfect chance for you to soar to new heights

    Why Choose 3Sixty?

    • Global Prestige – As a part of the 3Sixty team, you'll be representing a global leader in travel retail. We pride ourselves on providing a unique and luxurious shopping experience to travelers from around the world.
    • Team Spirit – At 3Sixty, we believe that success is a team effort. Join a supportive and collaborative team that values diversity, creativity, and a passion for delivering exceptional customer service.
    • Career Growth – We are committed to the professional development of our team members. With a variety of training programs and opportunities for advancement, you'll have the chance to build a rewarding and long-term career with us.

    What You'll Do:

    • Promotes and monitors quality customer service by acting as a positive role model
    • Assumes responsibility for opening and closing the store and securing all assets
    • Oversee all sales and support staff, providing guidance, training, direction, and motivation to achieve sales and operational goals
    • Act as the point person for any customer issues, and if needed, escalate the issue to management
    • Monitor and maintain flight schedules to ensure timely delivery of merchandise to customers
    • Participate in achieving and exceeding store sales goals
    • Monitor customer traffic and staff availability to adjust scheduling and assign staffing breaks
    • Monitor and communicate product issues, ensuring appropriate stock levels at all times
    • Assist Sales Associates in the cash verification process, and processing voids, refunds, discounts, and end-of-shift procedures
    • Perform a daily recap to management detailing any and all incidents, accomplishments, and relevant sales figures
    • Maintain a clean and well-stocked selling floor presentation with consistent housekeeping duties
    • Assist in promotion sales materials set up, maintenance, and break down
    • Secure company assets by following Asset Protection policies and procedures
    • Participate in inventory cycle counts as assigned
    • Assist the General/Store/Assistant Manager with any tasks assigned

    What We're Looking For:

    • Minimum 2 years retail supervisory experience
    • High school diploma preferred
    • Excellent written and verbal communication skills
    • Experience in training and motivating sales staff
    • Excellent customer service skills
    • Proficiency with Microsoft Office Suite
    • Ability to multi-task in a fast-paced work environment
    • Frequently required to stand, walk, stoop, kneel, crouch or crawl
    • Must be flexible to work irregular hours including weekends and holidays

    Perks and Benefits:

    • Competitive hourly wage with performance-based incentives.
    • Generous employee discounts on a wide range of products.
    • Opportunities for advancement and career growth.
    • Comprehensive training programs to enhance your skills.

    How to Apply:

    If you're ready to embark on an exciting journey with 3Sixty Duty Free and More, submit your resume today and don't miss this opportunity to be part of a world-class team at Dallas Fort Worth International Airport

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