Advanced Training Manager - Santa Ana, United States - Blackstone Consulting, Inc

Description

Job Description

Description/Job Summary

Position: Advanced Security Programs Training Manager/ Sacramento Central Valley

Pay: $64.32

Location: Sacramento, Roseville, Elk Grive

To safeguard the health and safety of our employees, families, customers, visitors and community at large, COVID 19 vaccination will be a requirement for employment, and we will consider accommodations for medical and religious-based reasons. You will need to follow the safety protocol as communicated by work location.

Blackstone Consulting, Inc. (BCI) is a minority-owned, 6,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Minimum Qualifications at Entry:

• Be 18 years of age and possess an Associate Degree
• Have a reliable and functional means of communication (i.e., cell phone)
• The legal right to work in the United States
• Possess a valid government-issued driver's license or state-issued I.D.
• Active state issued guard card preferred
• Successfully pass the client's pre-employment screening process (Drug Test, Health Screen, Criminal
• Background Check)
• Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsite
• Complete healthcare competency assessment and training on defusing assaultive behaviors

Job Summary:

The Advanced Healthcare Security Program Training Manager's role is to coordinate, develop, and deliver direct training specific to Blackstone Consulting Inc's advanced security programs. These are advanced level programs that include direct usage of firearms, tasers, pepper gel, and body worn cameras in a healthcare environment and the training of these items on top of regular day to day operations is imperative to the success of the program. The right candidate for this position must be comfortable with group facilitation, providing coaching & corrective feedback, obtaining required certifications, and teaching Jiujitsu-based physical tactics. Must be able to adjust and adapt frequently to schedule and content changes with a can-do attitude.

Roles & Responsibilities:

Items to Consider: Scope of job, role in setting and communicating strategy, level of decision making, types of analysis & problem solving, key roles in management of internal or external relationships, role in creating/determining content, communication, etc.

Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues.

Foster an inclusive learning space that caters to different learning styles.

Recognize learning milestones and double down on areas of weakness while continuing to move the program forward.

Evaluate training materials, modes of training delivery, and training content, and amend and revise materials as necessary, to adapt to the changes that occur in the work environment, identified gaps, or new regulations.

Research and remain current in all federal and state mandatory training requirements to meet company compliance efforts.

Adhere to all company policies and procedures and remain in compliance with local, state, and federal regulations.

Provide a professional atmosphere where client staff, members, and visitors' needs are responded to with care, and every interaction is courteous, respectful, and pleasant.

Present a professional image of BCI, the client, and the Security Department

Maintain and display excellent public relations skills in all interactions.

Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.

Communicate with and support management in achieving training and development objectives and goals for training.

Learn healthcare facility-specific procedures and policies.

Read and interpret documents such as police reports, local and state laws, instructions, and procedure manuals.

Deliver training programs, policies, and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual, and company-mandated requirements.

Maintain training records and prepare reports to evaluate the performance of training activities and instructors and to monitor the progress of trainees.

Obtain and maintain training through approved programs for physical tactics (jiujitsu based), de-escalation, firearms (if needed), taser, body cameras.

Education Requirements:

Associate degree required bachelor degree preferred: business, education, training and development, safety/security management, social science, physical education, or any other related field.

Work experience:

Minimum Requirement: Three (3) years of security management or training experience or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job, as determined by the company.

Valid Government issued Driver's License or valid state-issued I.D. card.

Bureau of Security and Investigative Services Certification or Guard Card

Must have or be able to obtain IAHSS basic, advanced, and supervisor certification within six months of employment.

Must have or be able to take the Department of Homeland Security Instructors Training Certification Course, Incident Commander Course, Handson Training Course, and Defusing Aggressive Behavior instructor's course within six (6) months.

Preferred Requirement: Five (5) years of security management or training experience or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job, as determined by the company.

Skills/Specialized Knowledge:

Demonstrate excellent written and verbal communication and interpersonal skills

Excellent presentation and group facilitation skills

Excellent planning, organizing, research, and project management skills

Knowledge of or ability to learn healthcare security operations and procedures

Able to pass each healthcare competency exam and/or skills lab

Adhere to applicable state, county, and municipal licensing requirements for Security Officers

Maintain professional composure when handling crisis situations

Basic computer skills, including intermediate operational knowledge of PowerPoint

High-quality customer service skills

Critical thinking and problem-solving skills

Ability to be an effective team member and manage multiple tasks with good time management

Must own a reliable form of transportation (may be used in the performance of duties)

As a condition of employment, the employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.

Additional Information:

Additional functions and requirements may be assigned by leadership as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the team member to perform, as the Company may deem appropriate.

Essential Functions:

Detailed Work, Analytical Reasoning, Reading Documents, Problem Solving, writing Skills, Mult-Tasker, Effective communicator, Interpersonal Skills. Carrying Equipment, Manage Interruptions.

Scope of Job:

Manager provides general overview of required result, but incumbent is allowed to use discretion on the accomplishment of tasks.

Financial Responsibilities:

Must manage personal expenses and routinely file company expense reports for reimbursement.

Company benefits include - see all the details at

• Medical Insurance - The Kaiser HMO plan has a $0 annual deductible & an out-of-pocket max of $1,500/$3,000 (CA Kaiser Medical Plan) with a co-pay of $10 Primary Doctor and $10 for Specialist per visit.
• Vision Insurance - Vision care plan option through Guardian for employees and eligible dependents.
• Dental Insurance - PPO dental plan option through Guardian for employees and eligible dependents.
• Retirement & 401(k) - Retirement benefits are available for purchase through Empower. Employees are eligible to enroll in a 401(k) savings plan if they have been an employee for at least 6 months and are 18+ years old.
• Short-Term & Long-Term Disability Insurance - BCI offers Short-Term and Long-Term Disability coverage for employees to purchase through Guardian.
• Employee Assistance Program - Through Guardian's WorkLifeMatters program. 100% paid by BCI.
• Voluntary Life and AD&D Insurance - Employees can purchase voluntary life and AD&D insurance coverage for themselves and eligible dependents through Guardian.
• Supplemental Insurance - Employees can purchase Accident and/or Critical Illness supplemental insurance through Guardian.
• Additional Benefits - Pet insurance can be purchased through Nationwide. Employees are eligible to enroll in several disability, supplemental, and life plans offered by Aflac and TransAmerica.
• Annual Raises - wage increase every January.
• Paid Time Off
• Recognition Programs
• Training & Career Development