- Serves as the dedicated point of contact for implementation project results and coordination, including software setup/configuration, scheduling training sessions, coordination with EDI third-party integrations as applicable
- Along with our HCM partner, conduct pre-implementation discovery such as requirements gathering and "future state" goals, and align with internal and external team members.
- Transitions client data from current HCM into Excel workbooks for import into new HCM; For clients who are new to an HCM, populate Excel workbooks with client data from other Excel documents or their electronic files
- Conducts parallel payrolls, identifying and resolving discrepancies; Works with the HCM implementation team to remedy setup issues that caused differences.
- Communicates with the client's primary point of contact and team throughout the implementation project
- Participates in transition planning with the Implementation Manager
- Participates in weekly implementation meetings to report and track progress
- Conducts needs analysis with Implementation Manager to resolve appropriate implementation requirements for non-standard projects
- Identifies and refers concerns to Implementation Manager and assists with troubleshooting or escalating as appropriate
- Participates in weekly team meetings and contributes feedback toward project progress
- Creates documentation guides for the client for the new system
- Assesses workflows, protocol, and training gaps; recommend solutions to fill gaps and implement them quickly
- Tracks billable time daily
- Advises management on the formulation and administration of plans and policies for human resource activities
- Acts as an external consultant by analyzing and recommending solutions to human resource issues for our clients
- Develops, revises, and implements HR policies and procedures for our clients
- Ensures the client is in compliance with other established policies and procedures and with any relevant federal, state, or local legislation for our clients
- Assists in the planning and organizing strategic HR direction for our clients
- Answers non-routine requests for information on policy interpretation for our clients
- Assists with developing, coordinating, and recommending changes for the improvement of workflow for our clients
- Develops methods and procedures for compiling and analyzing data for reports and special projects for our clients
- Conducts periodic audits of human resource activities to ensure compliance with laws, policies, and procedures for our clients
- Works on special projects
- Leads special and cross-functional project teams
- Presents training sessions for our clients
- Tracks billable time daily
- Extremely customer service focused
- Exceptional communication and customer service skills
- A minimum of 3-5 years of Human Resources experience; Proven experience working as an Implementation / Professional Services Specialist is an advantage
- Strong experience working in HCM (Human Capital Management) systems
- Advanced-level Microsoft Excel skills are an advantage
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills
- Human Resources certification and/or degree
- Comfortable with changing processes and procedures and strong ability to learn with little documentation
- Ability to handle confidential information with discretion and professionalism
- Ability to speak, read, and write English
- Personal mobile device
- Must have a quiet, dedicated, confidential workspace
- Home high-speed network connection
- Company provided Laptop and monitor
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2 weeks ago
Description
Job Description
Job DescriptionDescription:Summary/Objective
As an HCM Software Implementation Specialist/HR Consultant, you will manage multiple HR-related projects and implementations for clients transitioning from one HCM system to another or moving onto a new HCM for the first time. Implementation Specialists take a collaborative approach with the client and the HCM software implementation team. It is essential to set clear expectations from pre-implementation discovery through implementation completion. This includes collaboration with others on the Implementation Team, the client, and the HCM implementation team. On the HR consulting side, you will be assisting with various HR-related projects for multiple clients.
Essential Functions of the Implementation Consultant
Reasonable accommodations may enable individuals with disabilities to perform essential functions.
Essential Functions for the HR Consultant
Ideal Attributes
Technology Requirements:
Supervisory Responsibility
None
Requirements:Work Environment
This job operates in a professional home office environment. This role routinely uses standard office equipment. Must have a dedicated office to maintain confidentiality.
Physical Demands
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee may be required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. Prolonged periods of sitting at a desk and working on a computer.
Position Type/Expected Hours of Work
This is a full-time position. Although the regular hours are Monday through Friday, 8:00 a.m. to 5 p.m., occasional evening and weekend work may be required as job duties demand.
