- Hire and develop a team who are passionate about cannabis and the service they provide
- Lead by example through being the ultimate illustration of service, dedication, pace, positivity and energy
- Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the companys culture and expectations are met and exceeded
- Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease
- Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
- Identify and develop process improvements to assist with company growth
- Maintain thoughtful store scheduling to drive revenue while controlling overhead costs
- Perform daily inventory audits and record daily and monthly category sales and ensure accuracy at all times
- Oversee End of Month inventory reconciliations and report any discrepancies in real-time
- Develop strong vendor relationships and monitor, manage, and maintain proper inventory levels
- Ensure accuracy for all cash handling in the front of house and back of house
- Guide clients and employees with cannabis recommendations including product selection, affects, potency, dosing, methods of consumption, and administration
- Effectively and diplomatically handle employee or customer concerns and complaints
- Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics
- Present a professional image in appearance, actions and words
- Abide by city and state regulations at all times
- Receive deliveries, build purchase orders, and maintain accurate records
- Complete daily and weekly tasks/duties as assigned by CEO
- Maintain neatness, organization, and overall cleanliness of the entire store
- Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on sales floor
- Effectively and diplomatically troubleshoot MJ Freeway, coupons, and various patient issues
- Evaluate competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise
- Provide support with various employee initiatives and team building
- Provide support with various off and on hour events and specials
- High School diploma or General Education Development (GED) required
- Associate or Bachelors degree in any field preferred
- Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
- Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
- Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
- High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
- Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
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Dispensary General Manager - Greenfield, United States - CannabizTeam
Description
The Dispensary General Manager will be responsible for the day-to-day operations at the retail level including staffing, training, scheduling, buying, visual merchandising, cash management, inventory management, and compliance adherence. This position requires competence in a fast-paced environment, strong leadership skills, and the ability to effectively interact with patients and other members of the Team to ensure a positive culture and the best possible patient experience for our clientele. You will be reporting directly to the Regional Dispensary Manager.
**This is a great opportunity to be the cannabis expert for the company and help create the companys vision and culture.
WHAT YOU WILL DO
If this sounds like the position you have been waiting for, please apply using the online application or the link below all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose.
CannabizTeam is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. TEAM200
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