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Wellesley

    Front Desk Supervisor - Wellesley, United States - Bella Sante LLC

    Bella Sante LLC
    Bella Sante LLC Wellesley, United States

    3 weeks ago

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    Description
    Job Description

    Job Description

    Are you passionate about beauty, health AND guest service? Are you looking for a team-oriented, supportive and fun work environment?

    Bella Santé is seeking a full-time Front Desk Supervisor in our Wellesley location. We are searching for bright, outgoing, capable, hands-on leaders to join our prestigious team.

    This position is educational, enriching and provides opportunity for growth; In fact, 90% of our management team began their spa careers as a Bella Santé Front Desk Supervisor.

    The Front Desk Supervisor is a key role within Bella Santé. As a Spa Supervisor, you will make the first and last impression on our guests.


    POSITION SUMMARY:
    The Spa Supervisor is an important part of our day-to-day operations.

    As such, you will be responsible for the successful operation and administration of the front desk in accordance with Spa Standards.

    Provide exceptional customer satisfaction by coordinating our guest's treatments and experience and motivate the Spa Concierge to focus on creating positive guest experience.

    We are looking for candidates whose qualities include:

    Professional and personable demeanor
    Positive outlook
    Punctuality
    Excellent written and verbal communication skills
    Basic computer skills
    Detail-oriented and organized
    Ability to multi-task in a fast-paced environment
    Problem-solving by nature
    Passionate about the beauty and wellness industry

    Essential duties include but are not limited to:

    Manage a small team of Spa Concierge and assist in training of new hires
    Manage daily monetary operations of the spa register
    Create, maintain and modify weekly Concierge and Spa Attendant schedules
    Assist with and lead daily briefings when assigned
    Act as a resource for all Bella Santé employees
    Manage guest requests, inquiries and complaints promptly and completely; follow up with the Spa Director as necessary


    We offer competitive pay and benefits (for qualifying employees) which include medical, dental, 401k, paid vacation and sick time and complimentary spa treatments and generous product discounts.

    This is a year-round position, not a seasonal role.


    We are happy to hear from you if you have experience and passion in making in a difference in people's lives We are willing to train the right individual.

    Please send your resume and cover letter for consideration.

    Success in the spas will fast track your career growth with us. The opportunities are endless with Bella Santé.

    #J-18808-Ljbffr
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