Manager of Customer Service and Technical Support - United States Remote

The Customer Technical Support's primary responsibility is providing technical support for CSI customers, internal and external, by staging, installing, and troubleshooting issues in both hardware and software CSI products. · ...

We're looking for a Technical Support Engineer to join our growing Technical Support team and help deliver a world-class support experience across both our Consumer and Elite Sporting customer base.This is a highly hands-on, customer-facing role where you'll act as a key technica ...

We are seeking a driven and technical individual to join our Customer Care team as a Technical Support Engineer. This role involves providing exceptional technical support for the Appspace platform to customers via phone, email, chat and remote sessions. · A Day in the Life of a ...

As a Support Manager you will be responsible for developing and motivating a team of technical experts while leading day-to-day operations of the technical support team. · ...

We are seeking a Technical Support Specialist to join our team. The ideal candidate will be responsible for resolving escalated technical issues and driving continuous improvement in product and support processes. · Technical Troubleshooting & Resolution: Serve as the escalation ...

Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. · Backed by Insight Partners, we're building the next chapter of growth by investing in people and product to rais ...

+ Oversee Client Service Specialist teams + Ensure high-quality technical support + Conduct quality monitoring of calls and tickets Team Leadership: Provide oversight for the teams, ensuring alignment with organizational goals. · Client and Partner Relations: Act as a point of e ...

The Technical Support Representative specializes in performing technical support of EBSCO software and solutions by providing technical support assistance to internal and external clients. · ...

We are seeking a Technical Support Engineer I to join our team, · offering enterprise-level assistance to our valued customers. · In this role, you will diagnose and troubleshoot both software · and hardware issues while aiding customers in application installations. · We priorit ...

The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly ...

The Technical Support Associate will play a critical role in shaping how customers experience Studio Designer. They will own customer issues from first contact through resolution, provide high-quality technical support via email and chat, educate customers on different features a ...

+Job summary · We're building a future where every student can move through their education with clarity, confidence, and purpose. · + Serve as a founding member of the Support team, playing a key role in training and mentoring future support staff · Manage and respond to 500+ su ...

As a Technical Support Specialist at Securly, you will provide frontline support to schools using our platform via phone, chat, email, and web-based support requests. · ...

Bridgeway is seeking a motivated Technical Support Analyst to assist in managing and maintaining our software platform and infrastructure. · This role is ideal for candidates eager to develop their skills in system administration network support and software operations. · Monitor ...

The Technical Support Engineer will be responsible for delivering world-class technical support to customers integrating and deploying Lynx solutions. · ...

We are looking for a Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide front-line technical expertise across our hosted environments, taking ownership of escalated issues related to Azure Virtual Desktop Infrastructure (VDI), MSIX ...

The Technical Support Representative is the face of our company and makes the first impression on our customers. This fast-paced role requires prioritization of work and responding to customer requests. · Be actively logged in and available to answer all incoming calls from custo ...

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. · Investigate and respond to technical support requests, diagnosing issues related to bugs, data discrepancies, API behavior or platform edge cases · ...

The Technical Support Officer implements and supports cloud-based solutions for messaging, collaboration, endpoint management and related security policies. · The incumbent will also act as the first point of contact for users who need technical support. · ...

As a Technical Customer Support Representative, you will be responsible for supporting, providing value to, and powering the growth of merchants using the world's best, and most successful, eCommerce platform for growing businesses. · ...

We're looking for a highly capable fast-thinking Technical · Support Engineer to help manage the increasing volume of technical support requests from our merchants (a Tabs customer). You will be the first line of defense for troubleshooting issue resolution and merchant educatio ...