Full-time, part-time administrative assistant - Sanger, TX, United States - Neptune Enterprises

Neptune Enterprises
Neptune Enterprises
Verified Company
Sanger, TX, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Job Number: 23225


Job Details:

We are looking for a Customer Service Clerk (m/f/d) for a company that specializes in the distribution of self-manufactured and developed products in full or part-time.


Your tasks will include processing online orders in our IT systems, as well as handling customer inquiries and providing support via phone, email, and internet.

You will also be responsible for maintaining product and data lists in MS Office, conducting backorder analyses, and collaborating with the purchasing department.

You should have good MS Office skills and experience in managing databases.


Your Responsibilities:


  • Processing online orders in our IT systems
  • Handling customer inquiries and providing support via phone, email, and internet
  • Providing technical assistance for questions, errors, and issues, as well as offering customeroriented advice on all productrelated topics
  • Receiving complaints and returns, providing status updates on current orders and complaints/returns
  • Uploading, editing, and optimizing products and product information on our online portal
  • Maintaining product and data lists in MS Office
  • Conducting backorder analyses and collaborating with the purchasing department

Required Skills:


  • Strong communication and interpersonal skills
  • High selfmotivation and a friendly, customeroriented personality
  • Good written and spoken English and excellent German skills
  • Pleasant speaking voice (without a strong dialect)
  • Proficient and efficient use of MS Office programs
  • Previous experience in customer service and/or logistics is an advantage
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