Ticket Services Associate - San Diego, United States - San Diego Symphony Orchestra

San Diego Symphony Orchestra
San Diego Symphony Orchestra
Verified Company
San Diego, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Part time
Description

Principal Duties and Responsibilities:


  • Serve as primary contact for patrons and clients of the San Diego Symphony
  • Take calls from patrons looking for assistance with single ticket purchases, subscription purchases, ticket exchanges, ticket donations and general questions
  • Ensure seamless communication between Box Office and the Advancement (development) department
  • Work with Advancement department to prioritize VIP clients and major donors during the subscription seating process and single ticket sales; monitor which donor is seated where and approve final selection of seat subscription locations for major donors
  • Coordinate ticketing needs for special events
  • Other duties as assigned

Requirements:

This position works onsite at the Box Office location at/near Jacobs Music Center as well as Jacobs Park.

This position often functions within a call center type of environment and prolonged use of a telephone in order to provide in-depth service to clients is required.


Education and experience:


  • High School Diploma or GED (required)
  • Minimum one year of experience in a customer service role (preferred)

Knowledge, skills, and abilities:


  • Strong customer service and professional communication skills
  • Basic knowledge of accounting nomenclature and principles
  • Able to quickly learn new software programs
  • Able to successfully multitask
  • Able to work as a team player
  • Able to sit for long periods of time
  • Tessitura and/or Formstack experience preferred

Benefits
This is a part time, seasonal position. Starting pay rate is $18.50/hour.


The San Diego Symphony is committed to a workplace in which every employee has equitable opportunities and support, and experiences a sense of belonging.

Individuals with diverse backgrounds, identities, and experiences are encouraged to apply.
More jobs from San Diego Symphony Orchestra
See all jobs of San Diego Symphony Orchestra