Porsche Rocklin Sales Manager - NIELLO PERFORMANCE MOTORS, INC

Description

Sales Manager

Summary

• Assumes responsibility for customer retention and profitability in the new

- and used-vehicle profit centers. Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards, and a keen awareness of each department's break-even data.


Qualifications
State Sales License

Valid Driver's License

Clean DMV


Education
High School Diploma (Minimum)

• Two to four years related experience and/or training; or equivalent combination of education and experience.

Other

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent verbal/written communication skills.
• Ability to meet company's production and quality standards.

Physical Requirements (Surroundings)

• Spend time outdoors in the weather and elements.
• Spend time indoors in airconditioned areas.
• Sitting on a regular basis.
• Standing on a regular basis.
• Walking on a regular basis.
• Bending, twisting and/or stooping infrequently.
• Kneeling and/or squatting infrequently.
• Lifting 25 lbs. to 50 lbs.
• Infrequently reaching and/or lifting overhead.
• Infrequently climbing stairs.
• Repetitive hand/finger movement on a regular basis.
• Grasping/grabbing with hands infrequently.
• Pushing and pulling.

General Expectations

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production, and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a followup system that encourages follow through with assigned projects.
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Know and understand the federal, state, and local requirements which govern the company's business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company's nondisclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.

Essential Duties/Requirements include the following. Other duties may be assigned.

• Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new

- and used-sales departments

• Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
• Ensures that sales managers (new and used) understand dealership policies, procedures, and sales systems.
• Works with dealer and general manager to determine appropriate days supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
• Establishes standards for displaying, merchandising, and maintaining new and used vehicles.
• Establishes procedures for quick disposal of overaged vehicles.
• Issues all demonstrators and ensures that appropriate dealership records are maintained.
• Checks the condition of all demonstrators monthly.
• Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
• Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.
• Studies local market conditions, demographics, and past sales history. Makes recommendations to the general manager regarding short

- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.

• Conducts major sales promotions and advertising as needed (i.e., used car classifieds, large new display ads, radio, etc.).
• Approves all sales incentives in writing before submitting to the office.
• Addresses customer complaints to ensure high level of customer satisfaction.
• Creates systems that ensure ongoing sales training, including weekly sales meetings.
• Audits all appraisals of tradein vehicles. Attends auction as required.
• Reviews and initials all deals before they are posted.
• Facilitates newvehicle predelivery with the service manager.
• Maintains a professional appearance.
• Attends managers meetings as requested.
• Completes additional tasks and projects as directed.

Supervisory Responsibilities

• Directly supervises employees in the Sales Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include:

• Interviews and hires in accordance wit