Firewall Engineer - Palo Alto, United States - Northern Technologies Group

Northern Technologies Group Palo Alto, United States

3 weeks ago

Description

A Joint Service Provider (JSP) Firewall Engineer will design, manage and troubleshoot the multi-tier firewall security infrastructure systems.

Despite the strong technical focus of the job, firewall engineers also engage with customers and government leadership, relaying information about projects and troubleshooting all issues discovered.

They are proficient in change management and disaster response, and they actively apply policies and standards to all projects.

While they spend most of their time in front of a computer, they often function within a team of other engineers, and they may work shifts at irregular hours to perform maintenance at unobtrusive times or resolve critical issues.

Network Security Firewall Engineer Duties and Responsibilities:
Configure, manage and troubleshoot firewall and security platforms (Cisco ASA , Juniper SRX, Palo Alto, F5 and Sidewinder)
Analyze firewall change requests and integrate changes into existing firewall policies, while maintaining security standards.
Develop and maintain security documentation and standards documents, as required.
Provide higher tier technical support to the operation teams on all security related networking issues

Participate in design discussions with planning and design teams of different engineer groups to design new secured network segments and security policies.

Work closely with various project managers in defining, tracking and reporting tasks and milestones
Design Security Systems

Firewall engineers review customer requirements for security systems and collaborate with other engineers and developers to decide on an overall technical approach.

Once they reach agreement with the customer, they proceed with creating specific designs.
Troubleshoot Issues

Firewall engineers constantly monitor security devices and applications for performance problems, as well address tickets in queue, and provide troubleshooting support for customers.

When issues arise, they must analyze the root cause and resolve them promptly or else escalate them to another department while updating customers all throughout.

Write Documentation

Aside from preparing status reports for customers, firewall engineers write extensive documentation on procedures, device statuses, firewall block lists, and other important technical areas.

They also create diagrams of network topologies and record details of troubleshooting processes.
Ensure Compliance

Standards and policies are extremely important when it comes to network security, and firewall engineers should be aware of these, keeping abreast of changes and defining processes for compliance.

In addition, they enforce quality control and ensure that all output meets project requirements.
Requirements

Firewall Engineer Skills and Qualifications:
Firewall engineers are problem-solvers with a strong technical aptitude.

They communicate well with customers and other members of their team, and they hold their work to high standards, optimizing performance and resolving all errors.

In addition to a bachelor's degree, or equivalent experience and industry certifications, in computer engineering, networking, network security, or a related field, employers look for firewall engineers with the following skills:

Expertise in computer security

– firewall engineers must have advanced knowledge of computer security and networking. They're familiar with the underlying theories and can diagnose issues, build infrastructure, and work with related software
Problem-solving skills

– this role requires much problem-solving, since firewall engineers must be able to apply their technical expertise across various customer environments and solve any obstacles that arise
Customer service

– firewall engineers interact with customers during all phases of the project, from planning to maintenance. In particular, they must be mindful of customer needs and clearly communicate complex information
Attention to detail

– as with most other jobs that involve working with technology, firewall engineers must be meticulous and detail oriented, examining every aspect of the system to guarantee security and spot computer bugs or anomalous activity while they're still minor
Time management

– it's common for firewall engineers to multitask, as they often take on several projects at the same time while debugging problems reported by customers and coordinating with other team members
Experience
Firewall engineers rely on the following software to complete their job duties:
Network security hardware (Cisco ASA (Firepower), CSM, Prime, Juniper SRX, JunoSpace, Palo Alto, Panorama, F5, Firemon, NetScreen)
Network analysis software (Linux, TCPDUMP, PCAP)
Diagram software (Visio, PDF, CAD)
Customer service software (Remedy)
Microsoft Office (Word, Excel, PowerPoint, Project)
Firewall Engineer Education and Training

Most firewall engineers have a bachelor's degree, or equivalent experience and industry certifications, in computer engineering, networking, network security, or a related field.

Because this position relies heavily on hard skills, significant technical training is necessary, and employers typically look for security and networking certifications from organizations such as Cisco, Juniper, Palo Alto and Linux.

It's also preferable for candidates to have at least 4 years of previous experience in computer networking, especially with firewall technologies.

BS degree; additional years of experience may be considered in lieu of degree
4+ years of experience with Network protection techniques and technologies
Experience with Firewalls, Routers, Linux, VPN, F5 and IDS/IPS
IAT Level II certification
Juniper/Cisco/Palo Alto Certification
Top Secret/SCI clearance

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