- Manage hardware inventory and keep hardware databases updated.
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Senior Specialist
2 weeks ago
LTIMindtree Charlotte, United StatesAbout US: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to ...
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Senior Specialist
3 days ago
LTIMindtree Charlotte, United StatesAbout US: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
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Senior Specialist
3 weeks ago
LTIMindtree Charlotte, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
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Senior eLearning Specialist
1 week ago
Truist Financial Corporation Charlotte, United StatesDesign and develop custom e. Learning solutions using a variety of authoring and development tools for both tracked and non-tracked purposes. Act as a consultant to learning teammates regarding e. Learning capabilities that will support the learning Specialist, eLearning, Senior, ...
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Senior Program Specialist
2 days ago
Honeywell International, Inc. Charlotte, United StatesJoin a team of development program professionals to support dev programs within one of Honeywell's businesses. You will help implement program plans, budgets, schedules and execute a programatic MOS, support forecasting & capacity analysis related to Building, Systems, Specialist ...
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Senior Specialist, Procurement
1 week ago
Harris Geospatial Solutions Charlotte, United StatesJob Title:Senior Specialist, ProcurementJob ID:9872Job Location: Jupiter, FL- HybridJob Schedule: 9/80 9 hours Monday Thursday, 8 hours every other FridayAerojet Rocketdyne, an L3Harris Technologies Company, is seeking a Senior Specialist, Procurement to join our procurement team ...
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Senior Compliance Specialist
1 day ago
Larson Maddox Charlotte, United StatesWe are currently partnered with a leading financial institution committed to maintaining the highest standards of regulatory compliance, privacy, and data security. They are seeking a talented and experienced · Senior Compliance Specialist · to join their growing team and play ...
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Senior Pricing Specialist
1 week ago
DP World Charlotte, United StatesJob Description · DP World is currently looking for a Senior Pricing Specialist to help lead some of its pricing opportunities and renewals. This is a pivotal role within the contract logistics team that will help drive the efficiency of bids. The company has a business plan tha ...
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Senior Specialist, Procurement
1 week ago
Harris Geospatial Solutions Charlotte, United StatesJob Title:Senior Specialist, Procurement · Job ID:9872 · Job Location: Jupiter, FL- Hybrid · Job Schedule: 9/80 – 9 hours Monday – Thursday, 8 hours every other Friday · Aerojet Rocketdyne, an L3Harris Technologies Company, is seeking a · Senior Specialist, Procurement · to joi ...
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Senior Specialist, Procurement
1 week ago
Aerojet Rocketdyne Charlotte, United StatesJob Title:Senior Specialist, Procurement · Job ID:9872 · Job Location: Jupiter, FL- Hybrid · Job Schedule: 9/80 – 9 hours Monday – Thursday, 8 hours every other Friday · Aerojet Rocketdyne, an L3Harris Technologies Company, is seeking a · Senior Specialist, Procurement · to joi ...
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Senior Application Specialist
1 week ago
Atrium Health Charlotte, United States Full timeJob Summary · Formulates and defines system scope and objectives. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs and documents those programs. Provides guidance and training to other application specialists. · Essential Functio ...
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Senior Pricing Specialist
3 days ago
DP World Charlotte, United StatesJob Description · DP World is currently looking for a Senior Pricing Specialist to help lead some of its pricing opportunities and renewals. This is a pivotal role within the contract logistics team that will help drive the efficiency of bids. The company has a business plan tha ...
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Senior Application Specialist
2 weeks ago
Atrium Health Charlotte, United StatesJob Description · Job Summary · Formulates and defines system scope and objectives. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs and documents those programs. Provides guidance and training to other application specialists. ...
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Senior Marketing Specialist
6 days ago
Batson-Cook Construction Charlotte, United StatesHere at Batson-Cook, the first thing we build is the relationship. We specialize in general construction in all the top commercial markets including healthcare, commercial, wood frame and more. We're looking for talented individuals to help us foster relationships with our client ...
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Senior Marketing Specialist
6 days ago
Batson-Cook Charlotte, United StatesHere at Batson-Cook, the first thing we build is the · relationship . We specialize in general construction in all the top commercial markets including healthcare, commercial, wood frame and more. · We're looking for talented individuals to help us foster relationships with our ...
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Senior Application Specialist
3 weeks ago
Atrium Health Charlotte, United States Full timeOverview · Job Summary · Formulates and defines system scope and objectives. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs and documents those programs. Provides guidance and training to other application specialists. · Essen ...
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Senior Application Specialist
3 weeks ago
Atrium Health Charlotte, United States Full timeOverview · Job Summary · Formulates and defines system scope and objectives. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs and documents those programs. Provides guidance and training to other application specialists. · Essen ...
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Senior Specialist, Learning
2 weeks ago
Bosch Rexroth Charlotte, NC, United States Full timeOur drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size. We inspire our customers with intelligent components, tailored system solutions, and services - from fully connected applications to the factory of the future. Bos ...
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Senior Application Specialist
3 weeks ago
Atrium Health Charlotte, United States Full timeOverview · Job Summary: · Formulates and defines system scope and objectives. Developing, deploying, and maintaining our data governance program across the Enterprise. Working with health system leaders to identify priorities and align efforts across the data governance workstre ...
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Senior Marketing Specialist
1 week ago
Batson-Cook Construction Charlotte, United StatesHere at Batson-Cook, the first thing we build is the relationship. We specialize in general construction in all the top commercial markets including healthcare, commercial, wood frame and more. We're looking for talented individuals to help us foster relationships with our client ...
Senior Specialist - Charlotte, United States - HCL Technologies Ltd.
Description
Job Description (Posting).HCL Desktop Technician JD (DSS)
Houston, TXMain tasks in the following areas:
Ability to contact and troubleshoot directly with users to resolve various software and hardware issues. Good customer service focus personality and ability with a can do attitude expected. Hardware installation and delivery (new computers, monitors, docking stations, accessories, etc.) Maintaining loaner laptop pool (clean, wipe and/or reimage/reload) User equipment moves within the office (disconnect equipment, relocate, and reconnect, retrieval) Facilitating user transfers between offices (assist with data copy, backups, equipment transfer process) Staging and imaging computers (unboxing, setup in staging area, image machines using Client s process) Maintain equipment records in inventory and stock Asset management systems
ITSM ticket system experience Hardware/ Software troubleshooting and repair skills on:
PC s / Laptops / Outlook & Microsoft application basic troubleshooting. Other tasks as directed by the supervisor.
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.)
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
