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    Dispensary General Manager - Scranton, United States - Jushi USA

    Jushi USA
    Jushi USA Scranton, United States

    2 weeks ago

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    Description
    DISPENSARY GENERAL MANAGER

    The Dispensary General Manager will be responsible for the day-to-day operations at an individual retail store including staffing, training, scheduling, visual merchandising, cash management, inventory management, and compliance adherence. This position requires competence in a fast-paced environment, strong leadership skills, and the ability to effectively interact with patients and other members of the Team to ensure a positive culture and the best possible patient experience for our clientele. The incumbent is also required to perform all tasks in a safe manner consistent with corporate policies and applicable laws.

    THE TEAM

    Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.

    Since its founding in 2018, Jushi has grown from just a handful of people with an idea to more than 900 employees strong. The Company has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio, and has been named one of the top five cannabis companies to work for by Cannabis Business Times.

    The Company operates more than two dozen retail locations across the country under the retail brand, BEYOND / HELLOTM as well as under the recently acquired brand, Nature's Remedy and NuLeaf. The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup.

    Each day, Jushi team members continue to grow, cultivate, process and manufacture a comprehensive suite of cannabis brands under the names: The Bank, The Lab, Tasteology, Nira + Medicinals and Sche, which are addressing a wide variety of consumer and patient needs across multiple states.

    WHAT YOU WILL DO

    In exercising their independent judgement and discretion, the employee is responsible for performing the functions below, in addition to other duties as assigned:
    • Lead store employees through the execution of company business plans/objectives to drive sales, be profitable and provide a supervisor customer and employee experience.
    • Manage store while meeting retail budgeted sales, labor, expenses and overall P&L monthly results to ensure operating EBITDA and income are achieved.
    • Attend the opening and closing the store and maintaining proper accountability for cash handling, inventory audits, End of Month inventory reconciliation and thoughtful .scheduling to drive revenue while controlling overhead costs.
    • Jushi'sMentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company's culture and expectations are met and exceeded while maintain the company's mission and culture of positivity.
    • Train store staff by reviewing, and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease.
    • Interview, hire, train, reward and discipline employees; appraise employees performance; resolve complaints.
    • Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines.
    • Identify and develop process improvements to assist with company growth.
    • Develop strong vendor relationships and monitor, manage, and maintain proper inventory levels.
    • Guide patients and employees with cannabis recommendations including product selection, affects, potency, dosing, methods of consumption, and administration.
    • Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the State Director, Marketing Team, and Inventory Team.
    • Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics.
    • Manage the adherence to all State/Municipality regulatory and compliance legislation and policies .
    • Receive deliveries, build purchase orders, and maintain accurate records.
    • Complete daily and weekly tasks/duties as assigned by your supervisor.
    • Maintain neatness, organization, and overall cleanliness of the entire store .
    • Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on sales floor.
    • Effectively and diplomatically troubleshoot MJ Freeway, coupons, and various patient issues.
    • All other job duties as assigned.
    WHAT WE ARE LOOKING FOR
    • High School diploma or General Education Development (GED) required
    • Associate or Bachelor's degree in any field preferred
    • Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
    • Must be willing to submit and pass a comprehensive background check
    • Strong team management and personal communication skills
    • Ability to thrive within a fast-paced environment
    • Strong compliance and regulation attitude
    • Excellent oral and written communication skills
    • Detail-oriented and focused
    • High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
    • Knowledge of cannabis
    • Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals
    • Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
    • MS Office proficient with the ability to utilize and navigate multiple software platforms with ease
    • Must be flexible regarding work schedule including evenings, weekends, holidays, opening and closing
    • Complete any needed assistance including oversight and coverage outside of the assigned region as needed
    PHYSICAL REQUIREMENTS
    • Constantly perform desk-based computer tasks
    • Frequently sitting, standing and walking
    • Occasionally reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
    • Occasionally Twist/bend/stoop/squat, kneel/crawl
    • An environment with moderate to loud noise level
    WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI

    We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

    BONUS DUTIES YOU SHOULD UNDERSTAND

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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