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    Field Operations Manager I - Pocatello, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Pocatello, United States

    1 week ago

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    Field Operations Manager I at Google in Pocatello, Idaho, United States Job Description At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible.

    We're not just growing to build better internet experiences, we're also building a welcoming place where people who want to make a difference can grow their careers.

    GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States.

    Our growing, inclusive team is expanding as we connect more cities and people. This role is anticipated to close on [04/05/2024].

    The Field Operations teams (FOps) support Wired and Wireless customer installation, network construction/expansion, repair and maintenance of GFiber's network on a rotating schedule.

    The Field Operations Manager I position will oversee all field support for the local operation, including planning, scheduling and coordination of all team activities.

    The position shall manage Construction Technicians, OSP and ISP Plant Maintenance Technicians. Role Description The Field Operations (FOps) team is responsible for installing, maintaining and repairing residential and small business services.

    The Field Operations Manager I will coach and assist staff and vendor partners to develop expertise in the installation, maintenance & repair of network infrastructure.

    Primary responsibilities will require a deep comprehension of how to diagnose and resolve all service issues from the central office, remote terminal or hut location to the customer's premise equipment.

    Eg.

    Impairments to/with all connections, drop cabling, network interface units, patch panels, media cabinets, ONTs, inside wiring (fiber, ethernet , including backup powering, UPS, etc.), media gateways, modems, routers, switches, OSP Cabling, active electronics (including CWDM and DWDM applications).

    Candidates shall be able to lift up to 50 lbs utilizing ergonomic safety practices and be willing to work a minimum of 40 plus hours per week, and some Holidays as needed, and support rotating on-call shifts.


    In this role, you'll:
    + Lead a team of technicians and oversee all field operations to include: planning, scheduling and coordination of all team activities (construction, installation, repair and maintenance) + Provide coaching and enforcement of good practices, identify opportunities for improvement and proactively offer suggested solutions, and define plans for team/individual development. + A domain ex To view full details and how to apply, please login or create a Job Seeker account
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