- Find and hire the best Team Members and Shift Leads
- Conduct proper orientation and on-boarding
- Follow a training plan to develop a great restaurant team
- Train & develop Assistant Managers, Shift Leaders and Team Members
- Complete Restaurant People Plans and conduct bench planning sessions
- Conduct manager meetings and Team Member one-on-ones
- Consistently recognize and reward Team Member performance
- Ensure conflicts within the restaurant are resolved in a timely manner
- Personally demonstrate positive interactions with customers
- Ensure that customer issues are resolved immediately & effectively
- Schedule correctly to meet the needs of the business
- Coach management team on driving customer satisfaction
- Analyze restaurant's financial performance and create a follow-up plan to maximize profitability without compromising the customer experience
- Manage restaurant budget
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Restaurant General Manager - Carthage, United States - Diamond Select, Inc
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Description
Job Description
Job DescriptionDiamond Select, Inc. is working with a great Quick Service Restaurant group (KFC/Taco Bell) to hire a few Restaurant General Managers in the Carthage & surrounding areas. We offer competitive pay, bonus & benefits Interested? Apply today
Your role as a Restaurant General Manager is to build a great team that consistently provides the customer with great food and a great experience. Culture is everything--your restaurant should be a great place to work and run smoothly even when you are not there.
Priority: Build Your Team--People
Priority: Drive Customer Satisfaction--Customers
Priority: Maintain Process and Discipline Around the P & L--Sales and Profits