Technology Assistant at Pgcmls - Bladensburg, United States - Prince George's County Memorial Library System
2 weeks ago
Description
Job DetailsLevel
- Entry
Job Location
- Bladensburg Branch (BL)
- Bladensburg, MD
Position Type
- Fulltime (40 hours)
- Benefits Eligible
Education Level - High School Diploma or GED
Salary Range
Travel Percentage
- 025%
Job Shift - Day/Evening/Saturday Hours
Job Category
- Computers/Technology
- The Prince George's County Memorial Library System (PGCMLS) helps customers discover and define opportunities that shape their lives. We serve 967,000+ residents of Prince George's County, Maryland through 19 branch libraries, a 24/7 online library, and popup services throughout the community. We are a responsive and trusted communitydriven organization. Programs, services, and outreach activities serve booklovers, immigrants and refugees, job seekers, children, young professionals, seniors, and families alike.
Essential Functions: - Assists customers with inquiries and problems related to computers and technology.
- Conducts basic troubleshooting for printer issues and other branch technologies.
Assists branch and IT staff with mobile device support and troubleshooting as needed.
Acts as the on-site liaison for the IT department.
Performs circulation duties as needed.
Trains new staff as needed.
Performs other duties as assigned.
Qualifications:
- High school diploma or GED.
- Proficiency in both English and Spanish is required.
Strong organization and problem-solving skills.
Ability to work independently and in a team environment.
Additional Information:
This is an open until filled recruitment and may close at any time without prior notice.
- PGCMLS offers an excellent benefits package including generous paid time off (holidays, vacation, personal, and sick leave) medical, dental, vision, prescription, retirement plans, group legal benefits, pet insurance, professional development, tuition reimbursement, and more
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