- Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.
- Work closely with clients to develop all details of all banquet functions.
- Be fully knowledgeable of competitive markets outside the area.
- Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies
- Follow Sales policies and procedures as developed in the annual Marketing plan
- Make personal sales calls
- Conduct site tours for potential clients
- Maintain professionalism in problem situations.
- Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.
- Upsell to improve revenue generation on property.
- Attend trade shows, industry and local events that create opportunities for networking
- Develop creative marketing techniques
- Achieve and exceed individual and team annual goals as established by the annual Marketing plan.
- Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program.
- Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
- Maintain correct procedures for credit control, financial transactions, and security of financial assets.
- Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
- Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
- Ability to assist with the design and preparation of statistical reports and presentations as needed.
- Ability to accurately report information.
- Ability to assist with various office department tasks as needed.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Attend required meetings.
- Marriott experience is a plus.
- CI/TY experience is highly recommended.
- Local Market experience highly recommended EOE/M/F/D/V
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Sales Manager, Hybrid Schedule - Kissimmee, United States - StepStone Hospitality
Description
The Delta Marriott Orlando Celebration is currently seeking a dynamic, experienced, and motivated individual for the position of Sales Manager at our StepStone Hospitality managed hotel In Kissimmee, Florida.
Sales Manager, Hybrid Schedule professionals in Kissimmee
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