- Register and assign rooms to guests.
- Confirm phone and online reservations.
- Respond to guest needs, requests, and complaints.
- Collect payment from departing guests.
- Keep records of occupied rooms and guests.
- Communicate pertinent guest information to designated departments.
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests.
- Strong organizational skills
- Excellent written and verbal communication skills
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Guest Services Agent
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Sonesta International Hotels Corporation Austin, United StatesThe Guest Services Agent is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is a support for the Operations Manager. T Guest Service, Agent, Operati ...
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Customer Service Agent
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Forward Air Solutions Austin, United StatesRespond to customer inquiries and maintain customer accounts according to specific guidelines and procedures. Research information to solve customer service problems. Document and record monthly activities for period end reporting. Provide work cover Customer Service, Agent, Remo ...
Guest Service Agent - Austin, United States - KRISHNA AUSTIN LLC
Description
Job Description
Job DescriptionWe are seeking a Guest Service Agent to become a part of our team
Evening shifts are available and we're prioritizing full-time applicant for the moment.
3:00 PM - 11:00PM Evening Shift
Responsibilities:
Qualifications: