Customer Service Representative - Woodridge, United States - Card Imaging

Description

Card Imaging is a 40 year old company committed to providing ID card printing systems and services to clients throughout the US, with a focus on exceptional service and support. We strive for excellence in everything we do.

Employees: 12


Location:
Woodridge, IL

Average tenure: 14 years


Sales:
$6 million


Responsibilities:

• Greet phone callers with warmth and professionalism
• Answer and direct phone calls in a courteous manner
• Provide order status and quotes to repeat customers
• Enter orders in our accounting system
• Follow up on past due invoices
• Scan and save customer documents
• Manage incoming and outgoing mail and packages
• Provide administrative support to various departments as needed
• Ensure office supplies are adequately stocked
• Handle inquiries and provide information about the company and its services

Qualifications:

• High school diploma or equivalent
• Proven experience in a customer service or administrative role preferred
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office suite (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• Ability to maintain confidentiality and professionalism at all times

Benefits:

• Competitive salary starting at $42,000
• Quarterly profit sharing
• Health, dental, and vision insurance
• 401K retirement savings plan
• Paid time off and holidays
• Professional development opportunities

Pay:
$40, $46,000.00 per year


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Work Location:
In person