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    Sales Associate, Part Time - Portland, United States - KEEN

    KEEN
    KEEN Portland, United States

    3 weeks ago

    Default job background
    Part time
    Description

    **Description**

    *Position at KEEN Footwear*

    **General Summary:**

    KEEN Garage Retail Sales Associates are the front face of our brand. These individuals provide brand and product knowledge, along with service and selling excellence in our store, with a creative, unique approach, and bring what we call the KEEN Factor.

    **Our part-time employees receive 401K matching, as well as profit sharing, plus amazing product discounts**

    **Key Responsibilities:**

    Be an ambassador of the KEEN brand and bring your unique style and passions to the KEEN customer

    Listen to understand the needs of the consumer

    Demonstrate product expertise and sales confidence

    Provide exceptional customer service with a fan first approach ensuring no fan is left out of the fun KEEN Garage experience

    Facilitate any post-purchase product resolution, and accommodate all customers needs

    Facilitate consumer warranties on a case-by-case basis

    Ability to maintain the merchandise to KEEN's high standards

    Help facilitate and encourage customers to engage in store events

    May be accountable for store opening and closing duties including cash management and banking deposits

    Utilize the point of sale system

    Help in inventory movement and organization

    **Leadership/Cultural Responsibilities:**

    Contribute to an environment of trust and mutual respect

    Maintain a strong commitment to teamwork and concern for others

    Seek growth and learning opportunities

    Use effective communication and listening skills

    Exhibit a high level of personal responsibility and ownership

    Self-motivated to drive a problem through to resolution

    Continued commitment to the success of projects and day-to-day operations

    **Qualifications:**

    Previous retail or customer service experience preferred

    Demonstrated ability to be a strong team player

    Availability and flexibility to work weekends, evenings, and holiday shifts

    Ability to learn, retain, and communicate product knowledge

    Strong interpersonal and verbal communication skills

    Sound judgment and problem solving skills

    Understands the importance of and embraces diversity in the workplace

    Ability to lift up to 30 pounds

    Must be able to frequently use a ladder and/or stairs, bend and stoop to retrieve stock

    Must be able to stand and move about the store for full shifts (shifts are typically 4-8 hours)

    Must have visual acuity and be able to operate a point of sale system

    **Why Work at KEEN:** Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, thats on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protectthe places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place.

    *At KEEN, we believe in a more just and equitable future for all people. As a global brand, we acknowledge that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge, rights, and resilience of these peoples.

    KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.*

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