Franchise Hotel - Birmingham, United States - IHG

Description

**Your web browser (Chrome 88) is out of date.** **Franchise Hotel - Front Desk Agent - FULL TIME**

**Hotel Brand:** Hotel Indigo

**Location:** United States, Alabama, Birmingham

**Hotel:** Hotel Indigo - Birmingham Five Points S - UAB - (BHMID)

**Job number:** FRBHMID840

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*This job posting is for a position at a Hotel owned and operated by , an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees*.

*By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer*.

Hotel Indigo UAB is looking for an energetic, customer service oriented individual with a great attitude who can work full time as a front desk agent. We are a 63 room boutique hotel in a newly renovated historical medical office building located in 5 Points.

Responsibilities include: Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotels operational performance for the day. Oversees front office/front desk operations during their shift

****Your day to day****

Checks front office accounting records for accuracy and compiles information for the hotels financial records. Tracks room revenues, occupancy percentages, and other front office operating statistics. Prepares summary of cash, check, and credit card activities, reflecting the hotels financial performance for the day. Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers. Verifies all account postings and balances. Summarizes results of operations and prepares reports for management. Performs duties of the Front Desk Agent. Performs other duties as assigned.

****What we need from you****

Hotel discounts

Discretionary quarterly bonus based on performance

****What we offer****

High school diploma or equivalent. Accounting background preferred. Previous hotel experience desired. Strong customer service orientation and skills. Present a professional image, and able to communicate well with both guests and employees. Ability to operate front office equipment and computers. Ability to compile facts and figures. Ability to understand principles of auditing, balancing, and closing out accounts. Ability to work a flexible schedule, including weekends and holidays.

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