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    Breakfast Host - Birmingham, United States - Fairfield Inn Birmingham - RAM Hotels

    Fairfield Inn Birmingham - RAM Hotels
    Fairfield Inn Birmingham - RAM Hotels Birmingham, United States

    1 week ago

    Default job background
    Description
    JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC):

    SUMMARY:

    Professional Experience
    • Preferably 6 month's experience in any field where exceeding customers' expectations were met
    Hotel Experience
    • Be flexible and willing to perform other tasks as necessary or requested
    • Wear hotel uniform in compliance with hotel standards
    • Welcomes guests to the lobby- breakfast bar and provides fast and courteous service to ensure an enjoyable dining experience and repeat business
    • Set up the Hot " On the House" breakfast each morning by following the Hotel franchise Breakfast guidelines
    • Consistently interact with the guests in an effort to provide a superior breakfast experience.
    • Communicate feedback to hotel management
    • Maintain Food Service quality and safety standards
    • Responsible for maintaining a clean work environment that meets both County Health Codes and the Hotel Quality assurance requirements.
    Job Requirements:
    • Must have excellent customer service skills and a stable work history
    • Must be able to work entire shift on feet at a quick pace
    • Must be flexible to work any shift as needed to include weekends
    Emotional Intelligence
    • Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure
    • Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests
    • Ability to anticipate guests' needs
    • Embraces and respects diversity and multicultural environment
    Education
    • Background screening for previous criminal history
    • Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS ) after training
    • At least a high school diploma or G.E.D.
    Computer Experience
    • Microsoft Word
    • Excel
    • Data entry
    • Database management systems
    Strengths

    Social
    • Speaks in guests' preferred language
    • Hotel is a smoke-free property
    • Organizational
    • Administrative
    • Sales
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