- Convergint's greatest strength is our people Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
- The Banking Service Technician is expected to be skilled in at least one of the three areas of specialization: locksmiths, drive-up and electronic security. Installs equipment and services/supports existing customers by responding to service calls. Drive-up Specialists install, repair, rebuild, and service remote drive-up systems, audio, and video equipment. Locksmiths handle a variety of locking mechanisms from basic drawer locks to more complex locking devices such as vaults, secure keyways, and other systems unique to the banking industry. Electronics Specialists provide support for a variety of electrical and electronics projects.
- Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment for drive-up, locksmith, and electronic projects. Systems include but are not limited to all manufacturer drive-up equipment (including remote drive-up), deal drawers, and audio and video equipment related to drive-up banking. Repairs or replaces damaged components of remote units.
- Troubleshoots, repairs, and replaces all components of remote, audio, and video equipment. May install, configure, and support a variety of network systems and equipment for assigned projects. Performs preventative maintenance as needed. Acts as a mentor to less experienced staff by using technical knowledge, skills, and experience.
- Handles moderately complex installations for remote units such as alert systems. Installs new units with final connections, testing, and training.
- Responds to moderately complex customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis. Work assignments are varied, of moderate scope and complexity, and may require originality and ingenuity in some situations.
- Identifies potential project challenges, communicates to appropriate parties, and assists in the development and implementation of strategies to minimize deviations from estimated costs and project deadlines.
- Inspects completed work for conformance with specifications, requirements, and compliance with applicable manufacturer's specifications. Refers only to the most complex issues to higher levels.
- Estimates cost, time, and materials for replacement equipment.
- Cleans, maintains, adjusts, calibrates, and services equipment used in the performance of duties.
- Executes all work in accordance with State and local regulations, general best practices as well as company health and safety policies and procedures. Uses strong troubleshooting skills to isolate and fix problems in malfunctioning equipment or software systems.
- Acts as "our customer's best service provider" at all times thereby ensuring Convergint is the customer's first choice for service.
- Communicates with and works with the other team members consistently to improve overall operations of the Convergint Center, and company. May advise management regarding customer satisfaction, product performance, installation techniques, and standards as well as suggestions for product improvements.
- Keeps up-to-date and informed on all company policies.
- Presents a professional image of Convergint at all times in appearance and behavior.
- Performs other duties and responsibilities as requested or required.
- Working knowledge of drive-up, locking, and electronic systems specific to the banking industry.
- Basic knowledge of Digital Video Recorders (DVRs) and Network Video Recorders (NVRs) connected to the remote system.
- Solid knowledge of mechanical and electrical systems.
- Customer Focus – Maintaining awareness of and seeking to meet the needs and wants of the customer.
- Strong communication skills both oral and written.
- Adaptability – Responds effectively to changes in situations or information.
- Eligible for high-level security clearance
- Company Holidays and Paid Time Off
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life Insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Corporate Social Responsibility Day
- And much more...
- Technical diploma and/or equivalent trade experience (e.g. Electrician)
- 1 year of previous technician experience within a commercial, industrial, or facilities operation setting.
- Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation.
-
Service Technician
1 week ago
Dryer Vent Wizard Raleigh, United StatesAre you looking for a new career? Do you like working with your hands and helping people? · Do you have an entrepreneurial spirit and want more control over your income? · That's all possible when you join Dryer Vent Wizard as a Service Technician · We train you on everything ...
-
Service Technician
5 days ago
Thompson Buick GMC Cadillac Raleigh, United StatesService Technician · Up to a $20,000.00 sign on bonus · Every employee with Thompson Buick GMC Cadillac is absolutely critical to its success. · Thompson Buick GMC Cadillac has been in business since 1956. · Our rapid growth and fast-paced environment make this an awesome place ...
-
Service Technician
1 week ago
Ingersoll Rand Raleigh, United StatesSchedule: Monday – Friday 7:30AM – 4:30 PM · Pay: Starts at $25/hr and can go up depending on experience Position: Service Technician · Location: Raleigh, NC · About Us At Ingersoll Rand, we think and act like owners – of our business, our communities, our planet, and our health ...
-
Service Technician
1 week ago
Ingersoll Rand Raleigh, NC, United States Full timeSchedule: Monday – Friday 7:30AM – 4:30 PM · Pay: Starts at $25/hr and can go up depending on experience Position: Service Technician · Location: Raleigh, NC · About Us At Ingersoll Rand, we think and act like owners – of our business, our communities, our planet, and our ...
-
Service Technician
1 week ago
Dare Electric LLC Raleigh, United StatesJob Description · Job DescriptionWe are seeking a Service Technician to join our team You must have a current NC driver's license with a safe driving record. · Responsibilities: · Replace and install electrical equipment and light fixtures · Troubleshoot and repair defective equ ...
-
Service Technician
14 hours ago
Hoffman & Hoffman Inc Raleigh, United StatesJob Description · Job DescriptionJOB TITLE: Service Technician · STATUS: Full Time, Non-Exempt (Eligible for overtime) · DEPARTMENT: Service · REPORTS TO: Service Manager or Operations Supervisor · LOCATION: Raleigh, NC · JOB SUMMARY: Perform preventive maintenance, troubleshooti ...
-
Tire Service Technician
1 week ago
Discount Tire Raleigh, United States Part timeLocation Address · 444 E Six Forks Rd · Overview · 444 E Six Forks Rd · Raleigh, NC 27609 · The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maintain tires on cars, trucks, ...
-
Field Service Technician
2 weeks ago
ProMach Raleigh, United States Full timeDo you love to travel? Passionate about serving as a brand ambassador? Feel fulfilled by solving technical challenges? Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and ...
-
Clinical Services Technician
1 week ago
WakeMed Raleigh, United States 104884About WakeMed: · Position Information: · The Clinical Services Technician collects specimens on all age populations as assigned with minimal patient impact. Responsible for the processing and allocation of laboratory specimens and orders from all sources. Responsible for verifica ...
-
Service Desk Technician
4 days ago
DataStaff, Inc. Raleigh, United StatesDataStaff, Inc. is seeking a Service Desk Technician for a long-term contract opportunity with one of our direct clients in Raleigh, NC · *This position is remote · *This position will be required to work weekends and holidays, as needed. · Responsibilities · Provide consultatio ...
-
Electrical Service Technician
2 weeks ago
Watson Electrical Raleigh, United States· Do you want to be part of a growing service organization with a focus on family, teamwork, safety and customer loyalty? · Are you ready to take your game to the next level? If you want to work with the best, learn from the best, and become the best, then apply for a Service ...
-
Sprinkler Service Technician
2 weeks ago
Johnson Controls Raleigh, United States Full timeDescription · What you will do · Service and troubleshoot wet/dry/ pre-action systems, fire pumps-based fire sprinkler systems, and backflows, including repair and internal inspections of systems. · Follow verbal and written instructions, read and understand complex constructio ...
-
Electrical Service Technician
2 weeks ago
Yellowstone Local Raleigh, United States Full timeYour Peace of Mind is our PriorityAt Dawson's Electric, we believe in fostering a workplace that goes beyond a job; it's about creating an environment where our employees find peace of mind. We are committed to inspiring, serving, and providing choices that empower our team. We u ...
-
Service Technician Automotive
1 week ago
Sport Durst Automotive Group Raleigh, United StatesJob Description · Job DescriptionService Technicians - If you've been searching for a career opportunity that will offer you continued growth, paid training and job advancement, then take a few minutes and apply with us today · Sport Durst Automotive Group of Durham is currently ...
-
Sr. Field Service Technician
6 days ago
Spencer Ogden Raleigh, United StatesOn the market for your next opportunity? We've partnered with one of our largest clients in the energy sector to bring in a new Sr. Solar Field Service Technician. This person will troubleshoot, repair, and commission various components on solar sites throughout the eastern half ...
-
HVAC Service Technician
1 week ago
Hoffman Mechanical Solutions Raleigh, United StatesJob Title: HVAC Service Technician · Status: Full Time, Non-Exempt (Eligible for overtime) · Reports To: Service Manager or Manager of Technical Operations · Work Schedule: Monday - Friday- based on customer needs · Position Purpose: The primary purpose of the HVAC Service Techni ...
-
HVAC Service Technician
14 hours ago
Mandolin HVAC & Contruction LLC Raleigh, United StatesJob Description · Job DescriptionDescription:Inspect, and repair heating, ventilation, and air conditioning systems in residential and commercial buildings. · - Perform routine maintenance on HVAC systems to ensure optimal performance and energy efficiency. · - Diagnose HVAC syst ...
-
Electrical Service Technician
14 hours ago
Accentuate Staffing Raleigh, United StatesAccentuate Staffing is assisting an established crane manufacturer in the Raleigh area recruit for an Electrical Service Technician to join their team. This is a direct hire opportunity working 7am-3pm Monday-Friday, with required OT as necessary. This position will require trave ...
-
Customer Service Technician
1 week ago
City of Raleigh, NC Raleigh, United StatesSalary: $41, $60,031.00 Annually · Location : Raleigh, NC · Job Type: Full-Time · Remote Employment: Flexible/Hybrid · Job Number: · Department: PU Utility Billing · Opening Date: 06/06/2024 · Closing Date: 6/13/2024 11:59 PM Eastern · Work Hours: Monday - Friday: 8:10 AM - 5:10 ...
-
Refrigeration Service Technician
2 weeks ago
Comfort First Heating & Cooling Raleigh, NC, United States Full timeHVAC Service Technician · You would also enjoy a great work schedule of Monday-Friday, 7:30 am to 4:30 pm as well as generous benefits. Plus, we make it easy to apply with our initial quick, mobile-friendly online application . Art and Wesley are big supporters of the community ...
Banking Service Technician - Raleigh, United States - Convergint
Description
Job Details
Description
Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Banking Service Technician to join our amazing culture. In this role, you will troubleshoot, repair, and perform preventive maintenance on banking security equipment including security camera, access control, and alarm systems, banking drive-up equipment, vaults, safe deposit boxes, ATMs and more. Must have effective verbal, written, and interpersonal communication skills. As a Banking Service Technician, you are part of a dynamic team that allows you to grow as Convergint grows.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available onWho You Are
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Banking Service Technician.
Who We Are
With 20 years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you'll do with "Our Training and Your Experience"
What You'll Need
Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Requirements:
Education: High School/GED or equivalent experience
Preferred Experience: (but not required):
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
Visit our Convergint to learn more about the company and the exciting opportunities available.