- Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
- Maintain a deep understanding of our client's products or services to provide accurate information to customers
- Adhere to company policies, procedures, and ethical standards
- Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
- Maintain detailed records of customer interactions through the company's key performance indicators provided in the training
- Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
- Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
- Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
- High school diploma or equivalency is required
- Previous experience in customer service, retail, hospitality, marketing, management, or a related role
- Proven interpersonal skills
- Ability to remain patient and composed, even in challenging customer situations
- Flexibility to adapt to changing customer needs and departmental requirements.
- Effective time management and organizational skills to handle multiple customer inquiries efficiently.
- Adherence to company policies, industry regulations, and ethical standards.
- A track record of punctuality and reliability in meeting work schedules.
- Ability to meet or exceed company's performance metrics
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Customer Service Specialist
3 weeks ago
Redwood Ventures Kearns, UT, United States FreelanceFor our client, an international company based in Munich, we are currently looking for a: · **Customer Service Specialist (m/f/d)** · **Your responsibilities:** · - Collaboration with internal and external contacts · - Receiving and processing service inquiries · - Telephone and ...
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Customer Service Representative
1 week ago
Radiant Ventures Willow Lake, United States*You are our new Customer Service Representative (m/f/d) Sales / Service 1&1 at Willow Lake* · *Your career starts today* · At Willow Lake, people are at the center of everything we do · We want to support and challenge you · We listen to your ideas to help us improve · As we gro ...
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Customer Service
1 week ago
Rocky Mountain Air Solutions Jordan, United StatesCryogenic Service Technician · Job Summary · Our belief in flawless customer service is the backbone of our operations. Our cryogenics team is critical to our ability to deliver the best customer service in the industry and to ensuring that our customers have the bulk gas support ...
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Customer Service Representative
1 week ago
Phoenix Holdings LLC Salt Lake City, United StatesPhoenix Holdings, ubicada en Provo, Utah, está buscando activamente un Representante de Servicio al Cliente de tiempo completo o medio tiempo que tenga habilidades fenomenales de servicio al cliente para ayudar a nuestros increíbles clientes. 'Te gusta hacer conexiones con la gen ...
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Customer Service Representative
1 week ago
Phoenix Holdings LLC Salt Lake City, United StatesPhoenix Holdings, ubicada en Provo, Utah, est buscando activamente un Representante de Servicio al Cliente de tiempo completo o medio tiempo que tenga habilidades fenomenales de servicio al cliente para ayudar a nuestros increbles clientes. 'Te gusta hacer conexiones con la gente ...
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Customer Service Associate
1 week ago
Savers | Value Village Midvale, United StatesJob Title: Customer Service Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where sec ...
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Customer Service Rep
5 days ago
LoanMax Title Loans Midvale, United StatesJob Description · LoanMax Title Loans · Job Description: · Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily comm ...
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Customer Service Representative
6 days ago
Caleb Bowen - State Farm Agent Midvale, United StatesJob Description · Job DescriptionBenefits:Competitive salary · Paid time off · Training & development · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent co ...
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Customer Service
1 week ago
People Science South Jordan, United StatesJob Description · Job DescriptionSalary: 17.25 · Our team is looking for all levels of Customer service and medical professionals. · Paid training, no experience is required · Responsibilities · Valid driver's license with a good record · Can pick up over 50lbs · Available to wor ...
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Customer Service Clerk
3 weeks ago
Redwood Ventures Interlaken, UT, United States FreelanceAre you looking for variety instead of everyday routine? Team spirit instead of rigid hierarchies? · Then you've come to the right place. We offer you exciting and responsible tasks, attractive career opportunities, and international perspectives. · Take your chance and apply for ...
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Customer Service Employee
1 week ago
Infinity Ventures North Fork, United StatesAbout the Company · We are a medium-sized company founded in 1996, specializing in the distribution of trailer hitches, electrical kits for cars and vans. Through targeted advertising, exclusive customer service through our call center, help line, and the use of modern communicat ...
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Customer Service Representative
1 week ago
AlphaGraphics West Jordan, United StatesBenefits: 401(k) 401(k) matching Health insurance Opportunity for advancement Paid time off BENEFITS/PERKS:Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughterCareer path development COMPANY OVERVIEW:As an established leader in the Pr ...
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Customer Service Representative
1 week ago
AlphaGraphics West Jordan, United StatesBenefits:401(k) · 401(k) matching · Health insurance · Opportunity for advancement · Paid time off · BENEFITS/PERKS:Competitive Compensation · Flexible Scheduling · Hard work, collaboration, humanity, fun, and laughter · Career path development · COMPANY OVERVIEW: · As an es ...
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Customer Service Representative
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First Utah Bank West Jordan, United States**Customer Service Representative - Teller** · + **Job Tracking ID**: · + **Job Location**: West Valley City, UT · + **Job Level**: Any · + **Level of Education**: Any · + **Job Type**: Full-Time/Regular · + **Date Updated**: March 10, 2021 · + **Years of Experience**: Any ...
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Salt Lake County West Jordan, United States Full timeJob Description · Salt Lake County... A career with a purpose in the community you love · Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working ...
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Customer Service/Sales
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Home Depot West Jordan, United StatesHome Depot - JobID: A807CE11D5D141DDAC351DFB64F06FD6 [Sales Associate / Team Member] As a Customer Service/Sales Associate at Home Depot, you'll: Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance; Provide information to ...
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Customer Service Clerk
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Old Dominion Freight West Jordan, United StatesCustomer Service Clerk page is loaded **Customer Service Clerk** · **Customer Service Clerk** · locationsWest Valley City, UT time typeFull time posted onPosted 12 Days Ago job requisition idR Old Dominion Freight Line is currently recruiting for a Customer Service Representati ...
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customer service representative
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Family Dollar West Jordan, United StatesFamily Dollar W 3100 S [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
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Customer Service Representative
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SnugZ USA West Jordan, United StatesWest Jordan, UT, USA · 16.00 · Hourly · Full Time · *Medical Insurance, Paid Time Off, Dental Insurance, life insurance, 401k matching* · The Customer Service department is a dynamic team of detail oriented, self-motivated and dedicated people working together as the face of ...
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customer service/service booth clerk
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The Kroger Company Midvale, United StatesThe Kroger Company - JobID: 26018 [Retail Sales / Team Member] As a Customer Service Clerk at Kroger, you'll: Perform price checks; Perform routine sweeping and mopping of the sales floor and restroom cleaning; Gather shopping carts from the parking lot(s) and surrounding areas; ...
Entry Level Representative- Customer Service - Midvale, United States - AU Standard
Description
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our customers and donors, educate them about the non-profit organizations we partner with, and elevate their visibility within the community.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions and promoting brand awareness initiatives.
Key Responsibilities of a Customer Service Representative:
