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Dispatcher 3rd Shift - Rockwall, United States - Pratt Industries
Description
Job Description
Dispatcher - 3rd Shift - M-F - 10p-6a
The Dispatcher is responsible for all driver load assignments and other delivery service tasks for the fleetsupporting the operations.
Essential job responsibilities:
Communication:
Daily communication with 20+ CDL drivers, yard spotters, local delivery drivers and overthe-road drivers. Work with customers, drivers, vendors, management, and HR. Ability tocommunicate with other dispatchers.
Reporting skills:
Use of PeopleNet, TMW, eLogs, Trip Manager, DOT, Company Compliance, medical,TotalMail – ability to assist drivers and keep track of their work/hours as need/required.
Tracking/reporting. Safety Program, Incidents, etc. Use of proper documentation for all reporting.Relationship Building:
Builds positive relations with drivers, other dispatchers, managers, the Mill,customers, vendors. Works with other employees for mutual good.
Safety:
Follow safety protocol. Track/report. Monitor driver performance and report issues toManagement. Review/inspect equipment report issues timely.
Response Time:
Handle all incoming calls and ensure timely responses to customers, vendors, drivers,carriers, etc., communicate issues with drivers and Dispatch Supervisor.
Escalate issues as necessary.All other duties as assigned.
The Company assesses applicants on standards for performance, stability, dependability, and honesty.
A college degree is preferred, but not required.
Previous dispatch experience is required, minimum 3 years.
EEOC Statement
Pratt Industries provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
