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Glen Rock

    Collections Retention Specialist - Glen Rock, United States - CFG Merchant Solutions

    CFG Merchant Solutions
    CFG Merchant Solutions Glen Rock, United States

    1 week ago

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    Description

    Job Description

    Job Description

    CFG Merchant Solutions, LLC (CFGMS) is a rapidly growing alternative finance company that provides working capital to small and medium sized businesses throughout the US in the form of Revenue Based Financing.

    We are currently looking to hire a full-time Retention Specialist to be based out of our Glen Rock, NJ office. We are looking for a hardworking and motivated individual to fill this position. In this role, you will report to the Manager of Collections and will be incentivized to collect on delinquent accounts and work out payment plans and settlements.

    This person will:

    -Be responsible for monitoring collection portfolios for delinquent accounts and actively conduct calls to follow-up on past due payments or negotiate new payment terms

    Manage a portfolio of accounts

    Contact and re-establish payments

    Minimum Requirements:

    Driven personality

    Sales background (base plus commission model)

    Some knowledge of collection processes

    Experience in a fast – paced environment

    Ability to work independently or as part of a team

    Ability to handle conflict / has thick skin

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